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  • August 19, 2015 at 8:29 am #489859
    decode

    hi,

    I’ve been having this spinning issue all the time after wordpress upgrade, and I can always fix this issue by “fix permissions” on files and folders.
    I use hosting tools to achieve this fix:
    >> “This option will set the permissions of all files for this application to 644. Folders’ permissions will be set to 755.”

    so basically I have no idea which files or folders permission are causing this issue.

    Two questions:

    1. Would you fix this issue from theme core so it won’t happen again?
    2. If not, which specific files or folders should I be fixing? (I am asking because I am switching to another hosting which does not have this tool to fix all files and folders at once)

    thank you :)

    August 19, 2015 at 4:39 pm #490212
    Elliott

    Hey decode!

    Not really sure what the exact problem is from your description but it sounds like a server issue. If your switching hosting providers then you probably will not experience it on the new server.

    If you do see problems then send us a WordPress login and we’ll take a look. Make sure your using the latest version of Enfold, 3.2.3, and deactivate all plugins while testing.

    Regards,
    Elliott

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