Tagged: ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #822758

    I am attempting to create a new Advanced Layer Slider. I am using the default slider options provided through Enfold.

    I can click to add a new slide, add elements like normal, and click save, but when I then back out to the list of sliders, it is nowhere to be found.

    I have tried to edit the current slider I had built a couple years ago. When I save the changes, exit out of the slider and go back in, the changes are also not displayed. HOWEVER, if I add that slider to a page, the changes ARE present.

    I’m not sure why the changes are not saving or displaying properly.

    #823214

    Hey ImageMagician,

    Thanks for the login details. Could you try updating the theme to the latest version (4.1.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #824196

    The update hasn’t changed anything.

    #824822

    Hi ImageMagician,

    Here is a thread for you to consider
    https://kriesi.at/support/topic/layerslider-dont-save/#post-222339

    Best regards,
    Victoria

    #825202

    Thanks, Victoria. I did all the solutions suggested in the post, but to no avail. I’m thinking our server isn’t set up properly. We are going to move to a new provider soon.

    #829945

    Hi,

    What is the current PHP version? And what is the theme version prior to version 4.1.2 theme update? The layer slider can cause a lot of issues after every major update so updating from a very old theme or plugin version will surely break the existing sliders. Is it possible to create new sliders?

    Best regards,
    Ismael

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.