Hi, we’ve installed the Enfold theme on our staging servers, but can’t get the drag and drop layout builder to work. When you drag an icon from the menu to the space where you want it, nothing happens – you can see a screencam of this happening here:
We’ve updated and reinstalled the theme. We’ve upped the memory. We’ve also changed the folder permissions. It happens in any browser, and any OS.
If we can get this to work, we will need to upgrade to the full commercial license. Any ideas?
Is the server available to a point where we could log in and take a look to see if there are any errors we can see with dev tools?
Hi Devin, yes, we’ve tried disabling all other plugins etc. can you email me at spen at present.me and I’ll send you log in details?
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