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  • #26827

    My ALB was working reliably but not any longer. The button still appears but clicking it has no affect. I increased the memory limit to 128M and deleted all non-Enfold plugins. I have also deleted and reinstalled the theme but the ALB still does not function. Please help. Thank you very much.

    #131760

    Hi!

    Please try to follow the instructions here: http://www.kriesi.at/support/topic/advanced-layout-editor-dissappeared-please-help

    Regards,

    Peter

    #131761

    Thanks Peter but that is not my problem. The ALB button is present but clicking it does nothing. The ALB button previously presented the layout elements, content elements, and media elements. Now clicking the button does nothing. The only two working tabs are the visual tab and the text tab. How do I recover the ALB functionality?

    #131762

    Hi jjranson,

    If you can create a temporary admin account for me I’ll login and take a look.

    You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn’t grab it :)

    Regards,

    Devin

    #131763

    Thanks, Devin. I just sent you an email.

    #131764

    Let us know if removing the duplicate LayerSlider plugin and updating the theme files works for you.

Viewing 6 posts - 1 through 6 (of 6 total)

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