Viewing 26 posts - 1 through 26 (of 26 total)
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  • #211173

    Hey,

    I’ve just updated Enfold and WordPress, and now when I go into a page and try to use the Advanced Layout Editor it’s blank. I can see the default editor OK, but the advanced layout editor gives me a spinning circle in the content box and then nothing. I’ve tried editing a current page, and creating a new page…I’ve also tried it in both Safari and Chrome to see if that was causing the problem.

    Please help – this is stopping me making some urgent changes to my site, as I can’t do a lot without access to the Enfold design tools!!!

    Thanks,

    Claire

    #211187

    Hey ClaireBrummell!

    Please try deactivating all active plugins and check if that helps. Then you can activate them one by one to find the culprit

    Cheers!
    Yigit

    #222425

    I have the same problem with a new wordpress and Enfold installation with sample content uploaded. There are no active plugins. The Default editor only shows red underlining with no text (unless it is selected then it is visible as white characters. The rotating circle continues without end.
    Please can someone help me get started on this site!
    Thanks
    Chris

    #222793

    Hi!

    Can you please give us a link to the website? Did you deactivate all active plugins?

    Cheers!
    Ismael

    #222870

    There are no active plugins – i didn’t get to the point of installing any. The website is http://www.euromondiale.co.uk.
    I have reinstalled wordpress and enfold three times following the instructions accurately I believe. The website shows your sample content but I can’t edit it on any page.

    Thanks,

    Chris

    #223056

    Hi!

    It seems like you are using version 1.3.1 which is very old. Please update the theme to the latest version 2.5.1 via FTP and make sure you are using WordPress version 3.8.1 as well
    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Cheers!
    Yigit

    #263988

    Please I need help here as well urgently, I am experiencing the same problem:
    Advanced Layout Editor it’s blank. I can see the default editor OK, but the advanced layout editor gives me a spinning circle in the content box and then nothing.

    Which means I can’t work on my website and it is only half done and live.
    I am using Enfold version 2.7 and the site just updated to WP 4.
    Website is http://www.creativethinking.dk
    Thanks

    #264231

    Hey!

    @juliefalholt Please try deactivating all active plugins and flush browser cache and check if that helps. If not and if you do not mind, please create a temporary admin login and post it here privately, so we can take a look

    Best regards,
    Yigit

    #264665
    This reply has been marked as private.
    #265049

    Hey!

    Thank you for the login details.

    I checked the website on Chrome Windows 8 and the Advance Layout Builder is there. Please remove browser cache then reload the page. If possible, test it on another browser or computer.

    Regards,
    Ismael

    #267639

    I too have the same problem. I have everything updated, no plugins installed and have tried on 3 separate browsers. All my type shows up in white, so it is impossible to see unless I highlight the text or turn the “advanced layout editor” off and switch to “text” mode. I am using Google Chrome on a mac. I also tried Firefox and Safari. Cleared the cache in all of the browsers and am still running into the same problem.

    Any help would be greatly appreciated!

    Thanks a bunch!

    #267740

    I’m having tis problem also… any assistance would be greatly appreciated.

    #267741

    Just did the theme update, now it works – Many thanks! I could just kiss you xxx

    #267844

    Hello all, I was having the same issue using Google Chrome on Windows 8, WordPress 3.9.1 and Enfold 2.7. All pages where I had used the advanced layout editor would not load the content, but would just give the spinning image.

    I upgraded to Enfold 2.7.1, but it didn’t resolve the issue. As recommended I started deactivating plugins. In the end, the culprit was the “Custom Facebook Feed” version 1.9.8.

    I was surprised since I don’t recall seeing any interaction between this plugin and the WordPress editor. Hopefully this post will help any others with this plugin and issue.

    Thanks for the terrific theme and the excellent advanced editor.

    #268139

    Hey!

    Glad it is working fine for you!
    @webmalama thanks for sharing
    I will keep the thread open for OP

    Best regards,
    Yigit

    #325436

    I to am having the same problem not being able to access the advanced layout editor. Can you please help?

    #325506

    Hi,

    I am facing the same issue: Updated to Enfold 2.9.2 and all plugins, then updated WP to 4.0. Pages with Layout Builder load and load, but the AVLB does not appear. It happens with all plugins active or not, so does not seem to be any hazzle with plugins. Same applies to portfolio items, loading wheel keeps spinning, no content whatsoever is in reach to edit.

    When trying do set up a new page or portfolio item, neither Layout builder nor standard editor are working.

    Moreover, e.g. homepage`s permalink changed to an event title, somewhat like http://www.musikzentrale.net/jazz-sonntag-auf-der-landesgartenschau-mit-alltid2-und-michael-diehl – which is really strange and causes our Google ranking and visits to drop.

    To make things even more weird, on writing blog posts, creating events etc., only the text editor shows up, visual editor does not react on clicking.

    Any idea on how to solve this is highly appreciated.

    Cheers. Sebastian.

    • This reply was modified 2 months, 3 weeks ago by  mirzepapa.
    #325569

    Hey!

    @tdproperty Can you post the link to your website please? Make sure that you are using the latest version of Enfold 2.9.2 – http://vimeo.com/67209750
    @mirzepapa Do you mind creating a temporary admin login and posting it here privately? Do you mind if we de-activate plugins for testing purposes?

    Cheers!
    Yigit

    #325590

    I am having the same problem – the Layout Builder is blank and “frozen”. I am using the latest versions of WP and Enfold and have tried disabling, deleting and re-activating all plug-ins. I only have one SEO plug-in installed now. There seems to be a real issue with this theme at the moment as there are lots of people having the same problem – please help guys!!

    #325592

    Hey!

    @debsfogg Can you post the link to your website please?

    Regards,
    Yigit

    #325594
    This reply has been marked as private.
    #325595
    This reply has been marked as private.
    #325618

    Hi!

    @debsfogg Seems like you are still using version 2.8.1. Please try re-updating the theme via FTP and make sure to overwrite all files – http://vimeo.com/67209750
    @mirzepapa Can you also please try re-updating the theme via FTP – http://vimeo.com/67209750

    Regards,
    Yigit

    #325692

    great in my case that did the trick.

    #325721

    Hi Yigit

    Successfully uploaded the updated theme via FTP which has done the trick – thank you!

    #325723

    Glad we could help. Let us know if you have any other questions or issues.

Viewing 26 posts - 1 through 26 (of 26 total)

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