Viewing 6 posts - 1 through 6 (of 6 total)
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  • #211173

    Hey,

    I’ve just updated Enfold and WordPress, and now when I go into a page and try to use the Advanced Layout Editor it’s blank. I can see the default editor OK, but the advanced layout editor gives me a spinning circle in the content box and then nothing. I’ve tried editing a current page, and creating a new page…I’ve also tried it in both Safari and Chrome to see if that was causing the problem.

    Please help – this is stopping me making some urgent changes to my site, as I can’t do a lot without access to the Enfold design tools!!!

    Thanks,

    Claire

    #211187

    Hey ClaireBrummell!

    Please try deactivating all active plugins and check if that helps. Then you can activate them one by one to find the culprit

    Cheers!
    Yigit

    #222425

    I have the same problem with a new wordpress and Enfold installation with sample content uploaded. There are no active plugins. The Default editor only shows red underlining with no text (unless it is selected then it is visible as white characters. The rotating circle continues without end.
    Please can someone help me get started on this site!
    Thanks
    Chris

    #222793

    Hi!

    Can you please give us a link to the website? Did you deactivate all active plugins?

    Cheers!
    Ismael

    #222870

    There are no active plugins – i didn’t get to the point of installing any. The website is http://www.euromondiale.co.uk.
    I have reinstalled wordpress and enfold three times following the instructions accurately I believe. The website shows your sample content but I can’t edit it on any page.

    Thanks,

    Chris

    #223056

    Hi!

    It seems like you are using version 1.3.1 which is very old. Please update the theme to the latest version 2.5.1 via FTP and make sure you are using WordPress version 3.8.1 as well
    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Cheers!
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)

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