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Viewing 14 posts - 1 through 14 (of 14 total)
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  • August 17, 2016 at 11:22 pm #673886
    nosredep

    Hi there, the animated countdown timer that comes with Enfold is not dsiplaying on my website. This is strange because it used to work and now it doesn’t. I already tried disabling all the plugins on my site but that didn’t work. Any thoughts?

    August 17, 2016 at 11:23 pm #673887
    nosredep

    Also, I have the latest version of Enfold installed.

    August 19, 2016 at 6:28 am #674511
    Rikard

    Hi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 20, 2016 at 8:26 am #674976
    nosredep

    Hi there, thanks for getting back to me. Info is attached below…

    August 22, 2016 at 2:36 am #675496
    jennifer

    Hi – jumping in on this issue as I’m experiencing the same issue after the most recent update. Website link below…

    August 23, 2016 at 5:36 am #676172
    Rikard

    Hi,

    I can’t see any errors on the page, could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    August 23, 2016 at 6:44 am #676200
    nosredep

    I already tried deactivating all plugins and it didn’t work. Anything else that could be causing the issue?

    August 24, 2016 at 2:22 pm #676973
    indee

    Got the same problem here…..seems the counter is there but not displaying and not counting. Website attached below…

    August 25, 2016 at 4:47 pm #677651
    Rikard

    Hi,

    Sorry for the problems, it seems like there was a bug introduced in the latest version. It seems to not work when using the date picker but should work if you insert the date manually, could you try that please?

    Regards,
    Rikard

    August 25, 2016 at 9:27 pm #677741
    fishcollector

    Hello-

    I have the same issue. I inserted the date manually, but it still does not work. I have zero plugins installed or activated. Fresh install of latest WP and Enfold & Enfold Child files today. Doesn’t work on Enfold or Enfold Child.

    Thank you,

    Ted

    August 25, 2016 at 10:00 pm #677758
    Yigit

    Hi!

    Can you please try inserting the date as following?
    26/08/2016

    This worked on a user who had the same issue.
    Regards,
    Yigit

    August 25, 2016 at 10:12 pm #677771
    indee

    Hi Yigit!

    This dateformat worked for me too…….thanx!

    Regards,

    Kevin.

    August 25, 2016 at 10:16 pm #677779
    fishcollector

    Hello –

    Well, yes it works, BUT the date format suggested is incorrect. You suggested day/month/year. This works sometimes and sometimes not. When it does work, the calculation is off (for example, your exact date above yields a 75 week calculation.) And then some dates in this format cause the display to disappear again.

    The manual entry format that worked for me is month/day/year.

    Thank you for the short-term fix

    Ted

    August 25, 2016 at 10:19 pm #677785
    Yigit

    Hi!

    Glad workaround is working! We have already reported the issue to our devs.

    Thank you for sharing that information @fishcollector. Definitely will be useful for some users until we release an update.

    Cheers!
    Yigit

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