closed resolved
tremblayly
Member
Hi,
I create a product from an existing one (because of the similarities). When I select REMOVE one of the attributes, it does not remove it. If I remove, click update, then preview my changes, the cart options are updated. If I go back into the product page, I see the deleted attribute back again.
Can you figure out what's happening?
Thanks,
Lyse
Devin
Moderator
Hi Lyse,
Make sure you've tried disabling any other plugins you have running and try the same thing again. If the issue persists, try switching themes to see if something with Abundance is causing the conflict. If the issue still continues, I would suggest trying the WooCommerce forums to see if the bug is known or if there is a workaround/solution.
If the issue is with the theme (its solved after switching to another) we'll try and replicate the same thing if you could give us the full details and see if we can figure out whats going on :)
Regards,
Devin
tremblayly
Member
Hi Devin,
It seems that it does not matter if I create a product as new or copy from an existing one, as soon as I select to create a variable product, there are attributes that show up. I delete them, but they never go away.
Funny thing, but a good thing, is that these don't get displayed on the product page.
I just don't understand why this happens. Go figure!
It is very tedious and annoying to have to try to delete these every time just to make sure my product is correct. I think it's OK????
Thanks,
Lyse
Good news. Glad to hear it's resolved.
Regards,
Mya
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