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  • #310723

    I have an audio file, which I would like to insert into a website, but keep getting an error message that says the file could not be found.

    The file is located here
    [audio src="https://27.121.64.167/~zpupqctj/wp-content/uploads/2014/07/MomentumEnergy_SmallBusinessAward_11May2014_1138.mp3" /]

    I have tried just inserting the URL into the website and also this

    [audio src="https://27.121.64.167/~zpupqctj/wp-content/uploads/2014/07/MomentumEnergy_SmallBusinessAward_11May2014_1138.mp3"]

    but keep getting the same error message.

    I can’t figure out what the problem could be.

    Thanks for your help.

    #311002

    Hi Ivana!

    What is the error message you are getting?

    Best regards,
    Devin

    #311092

    The error message says “file could not be found”.

    Cheers
    Ivana

    #311905

    Hey!

    Maybe your server blocks certain ips? I tested your shortcode:

    
    [audio src="http://27.121.64.167/~zpupqctj/wp-content/uploads/2014/07/MomentumEnergy_SmallBusinessAward_11May2014_1138.mp3"]
    

    on my test server ( http://test.inoplugs.com/impressum/ ) and the audio file played just fine.

    You can try to deactivate all third party extensions except WooCommerce and bbpress – maybe a wordpress plugin conflicts with the default wordpress audio player.

    Best regards,
    Peter

    #316213

    Thank you Peter. I appreciate your response and will try to deactivate the plugins.

    Cheers
    Ivana

Viewing 5 posts - 1 through 5 (of 5 total)
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