If you have troubles since the update to WordPress 4.5 please read this post before opening a new thread.
Some users can’t post any more features or cast votes. I believe they reached their limit so I reset the limit to 20 votes but it still won’t allow them to vote and they can’t post either.
Any thoughts as to why it’s blocking them from doing both?
as far as I know the plugin works with cookies for external users and WP users. It also writes a database entry for wp users so that they can’t cheat (i.e. by deleting the cookie and reconnecting). Maybe you delete the cookie or the database entry but you missed the other value….
Could you check/change this please? A WP user shouldn’t require a cookie check too, especially since WP users can login with different computers and that check is negated?
I’ll ask Kriesi. The cookie check should be subsidiary to the WP user database check. I’m not 100% sure if there’s a second “vote verification” for WP users with cookies. I’ll report this to Kriesi.
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