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Any Avia element that incorporates the text editor can’t be saved because when you start to type, the Save button disappears and doesn’t return no matter what or where you click. Command S doesn’t work either. Please help, I’ve set aside today to finish a website for a big presentation tomorrow and now I can’t edit any of my text boxes!!
Hey CatherineTurner!
Please disable any other active plugins and give it a try again?
I thta does not work, please ask your hosting provider to increase the php memory limit to 256M and let us know if that will work.Thanks a lot
Cheers!
BasilisNo luck. Deactivate all plugins. Cleared cache, refreshed. I had already increased the memory limit in order to do the theme install and I confirmed that it is at 256M. Still no save button. I am using iOS and don’t have access to a computer with a harddrive. Could that be it? The save button appears and works for all element EXCEPT any that have the visual text editor. As a workaround for the meeting, I’m switching to the Twenty Sixteen theme to make my edits, then switching back to Enfold to see what it looks like, but that’s a royal pain.
Few things. The issue is new. Text blocks I’ve edited before are uneditable/unsave-able. I’ve tried editing on different computers, in different browsers, even across different hosts. I have my old site on Host Gator and my new site on Blue Host. What’s up. Did you guys or WordPress do an update recently?
Hi!
Can you give us a temporary admin access? so we can inspect further. You can post it in the “private content” section when you reply.
Regards,
NikkoHi Nikko. Yes, see private info for the logins. I’ve been thinking about what has changed since I did my last round of edits and I’ve come up with iOS version 10.1 which came out on Nov 7th. I have several tablets but no desktop. That might explain it.
I’ve borrowed a laptop so you can close this thread if you want. Not the perfect solution but… workable :)
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