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  • December 15, 2013 at 4:22 pm #200418
    metserve

    Hi guys, I recently tried to edit an old page but I’m constantly being shown the spinning circle.

    I’ve checked PHP memory as previously advised to another member and that’s already set to 128M

    I’m running the latest Theme version 2.4.2 and also WP 3.8

    Any suggestions? TIA

    December 15, 2013 at 5:50 pm #200431
    Yigit

    Hi metserve!

    Please try deactivating all active plugins and check if that helps. Then you can activate them one by one to find the culprit

    Best regards,
    Yigit

    December 15, 2013 at 5:53 pm #200432
    metserve

    Thanks – I’ve just tried deactivating all plugins, but it’s still the same.

    December 15, 2013 at 5:54 pm #200434
    Yigit

    Hey!

    Can you post the link to your website?

    Regards,
    Yigit

    December 15, 2013 at 5:55 pm #200435
    metserve
    This reply has been marked as private.
    December 15, 2013 at 7:09 pm #200465
    Yigit

    Hi!

    Do you mind creating a temporary admin login and posting it here privately so we can take a look?

    Cheers!
    Yigit

    December 15, 2013 at 7:13 pm #200468
    metserve
    This reply has been marked as private.
    December 15, 2013 at 7:18 pm #200472
    Yigit

    Hi!

    I have just checked your pages and it does load fine on my end. Please see screenshot here http://i.imgur.com/AyxlwsO.jpg
    Have you tried checking your website on another computer?

    Cheers!
    Yigit

    December 15, 2013 at 7:22 pm #200474
    metserve

    Yigit,

    Thanks for that …. hmm. No I haven’t, I’ve tried opening that same page … and it opens in ‘normal’ view.

    Can you try opening the ‘Home’ page … see if that works for you please?

    Thanks.

    December 15, 2013 at 7:36 pm #200478
    Yigit

    Hey!

    It works as well, i checked once again. Please see screenshot here http://i.imgur.com/chJagjl.jpg

    Best regards,
    Yigit

    December 15, 2013 at 11:41 pm #200517
    metserve

    Hmm, very strange … I’ve tried also in IE11 (I never use this) and this also doesn’t work.

    I’ve tried it on my phone … (Android with Chrome) and still doesn’t work?

    What could be the problem?

    December 16, 2013 at 5:26 pm #200705
    Devin

    Hi!

    Try switching the above credentials back to an admin and then log in with those. I’ve run acrosss one other instance where a specific admin account wasn’t able to do specific things on a plugin though there was no reason why I could ever find out.

    Best regards,
    Devin

    December 17, 2013 at 1:37 am #200881
    metserve

    Devin,

    That was it, great call …. but that’s very strange as it worked before?

    Do you think this is something we can work on? It’s very strange that it’s only recently stopped working!

    Regards,

    December 17, 2013 at 1:49 am #200888
    metserve

    OK – so I’ve got around it by doing this ………….

    Created a New Admin account.

    Deleted old admin account and associated all posts to new admin account …..

    phpMyAdmin into the DB and changed the User / Login name to my original one ………

    Logged back in and all is working again!

    Very strange little glitch indeed, but thanks Devin for mentioning it …. at least it’s fixed now :)

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