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  • #638346

    Disclaimer: I am not very proficient with wordpress but I can take instructions.

    Issue: After purchasing the Enfold theme and then updating the older Enfold theme that was running on my site, the back end of my site is now all blank (no content on the pages when I try to edit them), but the front end still has the content and it looks unaffected. How do I get my content to appear on the back end so I can make updates as necessary?

    #638381

    Hey wbird42,

    The site looks good on my end (check screenshot of backend). You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    #638416

    That did the trick! Thanks so much for the simple and embarrassing fix!

    #638424

    Hi!

    Not a problem :) We are here and glad to help!

    To learn more about enfold features please check – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay

Viewing 4 posts - 1 through 4 (of 4 total)
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