Viewing 19 posts - 1 through 19 (of 19 total)
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  • #213066

    After activating Enfold, my site just shows a blank/white page. Any ideas?

    I tried renaming my plugins folder to “plugins.hold” so that all plugins deactivate. No luck. I also tried deleting the cache. No luck.

    I can still access wp-admin.

    #213078

    Hey dbmediallc!

    Please try to increase the allocated php mermory to 128M. Please see http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Regards,
    Yigit

    #213080

    Unfortunately that didn’t work either, thanks for the input though.

    #213120

    I installed Enfold on another site of mine, to test, and I got this:
    Fatal error: Call to undefined function post_has_layerslider() in **website address here**/wp-content/themes/enfold/config-layerslider/config.php on line 146

    #213126

    Hi!

    Can you please try re-installing the theme to your test site via FTP? Something may have gone wrong during the installation

    Best regards,
    Yigit

    #213127

    I have already done this several times. I’ve tried installing via WordPress and via FTP.

    #213138

    Hey!

    Can you post the link to your website? You can make your post private by checking “Set as private reply (Only you and moderators will see the content of this post)” above Submit button

    Cheers!
    Yigit

    #213143
    This reply has been marked as private.
    #213153

    Idk what to do. The theme is just not working. I’ve tried FTP upload, WordPress upload, downloading and retrying multiple times. Nothing is fixing the issue.

    #213182

    Hi!

    Who is the hosting provider? Also try deactivating all plugins and not just forcing a deactivate with the plugin folder rename. Some things are only done on actual plugin deactivation so checking to make sure its not a simple conflict like that is a quick thing to run through.

    When you’ve got the theme showing in your themes area, what happens when you preview it? Does anything show?

    Regards,
    Devin

    #213502
    This reply has been marked as private.
    #213503

    When previewing, nothing showings. It’s blank.

    #213664

    Hey!

    Please post the login details here as a private reply. We would like to inspect it.

    Regards,
    Ismael

    #213670
    This reply has been marked as private.
    #214781

    Hey!

    Please create us a ftp account – otherwise we can’t debug the code because the php error blocks the access to the admin page.

    Cheers!
    Peter

    #291842

    Was there ever a solution to this problem?

    Activated Enfold just fine on 1 site – tried it on another and got a blank white screen. I get the white screen in the “preview” also.

    Regards,
    Chad

    #292038

    Hi Chad!

    Have you tried the solutions we have suggested above?

    Best regards,
    Yigit

    #292283

    Tried about a bazillion things – including the things listed above… then it was brought to my attention by a GoDaddy tech support guy (cough, cough)….. that my WordPress was version 3.3.1 – not 3.9.1…

    DOH! FACEPALM!

    updated WordPress – all is working now!

    Funny how the biggest problems can be resolved by the most basic things… LOL

    Have a great day – and GREAT THEME!

    • This reply was modified 3 months ago by  Muskrat37.
    #292285

    Hi!

    Glad it is working fine now Chad :) You too have a great and let us know if you have any other questions or issues!

    Cheers!
    Yigit

Viewing 19 posts - 1 through 19 (of 19 total)

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