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  • #275865

    Hello,

    I am having an issue with the blog post not showing up, despite my best trouble shooting efforts I cannot find what is causing the issue.

    URL: http://sjs14.staging.wpengine.com/blog/

    Has anyone run into this problem before?

    Thank you,

    WS

    #275877

    Hey WS!

    It appears to be working as expected:
    null

    Regards,
    Josue

    #275880
    This reply has been marked as private.
    #275881

    Hey!

    Please update the theme to the latest version (2.8.1).

    Best regards,
    Josue

    #275889

    Ok, I did that – problem persists.

    #275890

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    #275893

    Yes – I have ALL plugins disabled.

    #275898

    Can you please create me an administrator account? post it here as a private reply.

    Regards,
    Josue

    #275901
    This reply has been marked as private.
    #275904

    The login details you posted are not working :(

    Regards,
    Josue

    #275905
    This reply has been marked as private.
    #275927

    Hi!

    The problem is caused by this error:

    Call to undefined function avia_blog_class_string() in /nas/wp/www/staging/sjs14/wp-content/themes/enfold/single.php on line 28

    What that’s trying to say is that the avia_blog_class_string function doesn’t exists, which is weird because i’ve checked the functions-enfold.php (that’s where the function is declared) and it’s there. My suggestion would be to re-install a fresh copy of Enfold via FTP.

    Best regards,
    Josue

    #276074
    This reply has been marked as private.
    #276210

    Hey!

    This is a weird issue. We’re still not sure why the post is not showing. I tried to override the single.php and loop-index.php with the original code and it’s still not working. What is your current PHP version? Please ask your host. If possible, please go to wp-content/plugins folder then rename or remove all the plugin folders. Test the post again.

    Regards,
    Ismael

    #276737
    This reply has been marked as private.
    #276741

    Hi,

    This is definitely a server-side issue. Could you give us more information about the server? like OS, PHP version, active PHP modules, caching, etc.

    Regards,
    Josue

    #276752
    This reply has been marked as private.
    #276763

    Hi,

    Can you please create us a temporary FTP account? post it here as a private reply.

    Regards,
    Josue

    #276765
    This reply has been marked as private.
    #276809

    Hi!

    Thank you for the access.

    There’s a problem with your installation. The enfold theme is inside the wp root directory. Maybe the index.php has been overwritten with the enfold theme files. Please remove the enfold theme files on the root directory then upload the wordpress files again.

    Cheers!
    Ismael

    #276997
    This reply has been marked as private.
    #277032

    Hi!

    That was the culprit of the issue, at some point you’ve uploaded the whole enfold theme to the WP root directory (where the wp-config.php is), i’m cleaning the mess right now. The blog posts now work fine:

    http://sjs14.staging.wpengine.com/test-post/

    Best regards,
    Josue

    #329427

    Hi Support,

    We are having the same problem. The client posted a third blog post today and it did not show up on the main blog page that shows all posts. The first two were showing up there just fine until.

    I looked at Quick Edit, saw that the first two had missing categorizations and I fixed that, saved changes, and now not a single one of the blog posts shows up. It seems like just touching the database did this.

    We migrated the site from a staging domain to the production URL, and since then, the issue has cropped up. I will provide the site login by private message.

    Thanks! -Alan

    #329429
    This reply has been marked as private.
    #329462

    Hey Alan!

    Posts are showing now, your Blog element had only the “Uncategorized” category selected and none of the posts were in that category.

    Regards,
    Josue

    #330086

    Hi Josue,

    Thanks very much for this assistance. I see all posts now.
    Maybe this is a WP newbie question, but where in Enfold do I select the blog element category?

    Thanks!
    -Alan

    #330091

    Hi Alan!

    Edit your blogpage (“scott-blog”) and look for an element called “Blog Posts” in the content, if you click it a window where you can select a specific category (or none) will popup.

    Best regards,
    Josue

    #330348

    Hi Josue,

    Thanks for your help. I experimented with creating new categories and the test post showed up as expected, with no need to go to the blog overview page and manage the Blog Posts element.

    For anyone else having the same issue, it seems that selecting fewer than all available categories to be display causes this issue: that posts in newly added categories are hidden. The solution seems to be selecting all categories one time, then saving that preference. After that, when new categories are added, the list of categories to display under the “Blog Posts” content element editor shows none selected. In that state, all display by default.

    Josue, if I am mistaken about any of this, please let me know.

    Thanks! -Alan

Viewing 28 posts - 1 through 28 (of 28 total)

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