Broadscope slider issue

10 posts from 4 voices

• Started 1 year ago by Sophmo
• Latest reply from Chris Beard
• This topic is not a support question

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1. 

   Sophmo
   Member

   Hi there,

   My Broadscope A-Feature slider has a weird issue where if I put it on auto rotate, it randomly flashes between images as it rotates through the images. You can see the issue here http://cupittwines.com.au/staging/

   username: cupitt
   password: staging01

   I think it's an issue with the js, however I haven't changed the js at all. Have you seen this issue occurring before. I have just set up an ecommerce plugin, hoping that hasn't caused the issue.

   Let me know if need any more info.

   Thanks

   Posted 1 year ago #
2. 

   Chris Beard
   

   Hi,

   My fresh installation of Broadscope doesn't seem to have this bug.
   Have you tried the slider with the ecommerce plugin turned off? Did you recently update wordpress to 3.2? Are you running the latest version of the theme? Also, when posting passwords - take in account there can always be people with mischievous minds ;)

   Posted 1 year ago #
3. 

   Sophmo
   Member

   I'm not running the latest version of the theme so I'll try that. I do think it could be the ecommerce plugin but I hope not.

   Will let you know how I go...

   Posted 1 year ago #
4. 

   Sophmo
   Member

   Okay so now I have another problem. I updated my Wordpress to 3.2 and now my A-Feature images aren't showing at all. The cufon text replacement isn't working either. Is there anything I can do to resolve this issue?

   Posted 1 year ago #
5. 

   Sophmo
   Member

   Hi again, sorry for all the posts. How do I upgrade to the latest Broadscope theme? I'm assuming this is causing the issue with the Wordpress upgrade.

   Thanks so much for your help by the way.

   Thanks,
   Sophie

   Posted 1 year ago #
6. 

   Dude
   Dude

   Hey,
   The themeforest download package contains a file called version.rtf - it's a changelog and tells you which files were modified. If you didn't modify the theme files just replace the old files with the new ones. If you modified some files just replace the files mentioned in version.rtf to update the theme.

   Posted 1 year ago #
7. 

   Sophmo
   Member

   Thanks. I'm going to have to install it all over again. For some reason when I upgraded to Wordpress 3.2.1 the Broadscope theme and all of my widgets have been deleted and my site is now the Twenty Eleven theme. Very annoying!

   Thanks for your help though. I'll let you know if I come across any issues with installation.

   Posted 1 year ago #
8. 

   Dude
   Dude

   Maybe try to upload a db backup and to recover the setttings...

   Posted 1 year ago #
9. 

   thinkscarlet
   Member

   Hi - I have the same issue but I don't really understand how to accomplish your fix? Where do I get these new theme files? Sorry to sound dumb. I kind of need step by step instructions ... I am still new to wordpress

   Posted 1 year ago #
10. 

    Chris Beard
    

    Hey,

    Updated files can be downloaded on Themeforest (for free of course), where you originally bought the theme. I believe you can just re-download the files.

    Posted 1 year ago #

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