Viewing 14 posts - 1 through 14 (of 14 total)
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  • #3883

    Hello! Broadscope have problems viewing in Internet Explorer 9. You can help me? thanks!

    #44020

    Hey,

    can you provide more details please. The demo page display fine for me here. Maybe it’s a plugin conflict?

    #44021

    Hello!

    The web is http://www.gadesl.es/wn

    You can see the errors in this jpg: http://www.gadesl.es/marketing/home.jpg

    I send email data access to web.

    Thanks!

    #44022

    Hey,

    I’ve looked over the site in IE9, there’s no reason why the image won’t load so it’s something else on the page causing the problem, most likely a JS conflict (contact form 7).

    Can you try disabling all your plugins and test the site in IE9 then feedback the results?

    James

    #44023

    thanks, I’ll try

    #44024

    I tried it and it is not the problem. need urgent solutions. thanks

    #44025

    Hey,

    Have you modified any theme files at all?

    Have you disabled all your plugins?

    The image is present on the page and opens correctly in a separate window so it’s not a problem with the image. Do you notice the same problem on the demo?

    James

    #44026

    Hello

    Have you modified any theme files at all? yes

    Have you disabled all your plugins? yes

    at first seemed to work, but if you browse, errors appear.

    I do not know where the problem

    Sorry my english.

    #44027

    great! now it works! I think that is the plugin contact form 7. If I have a problem I tell you. thanks! thanks!

    #44028

    I have the same problem. Disable contact form 7, but still have the problem, so it is not because of this plugins

    i have 3 images int the slideshow, 1 load, 2 others dont

    can’t understand why

    #44029

    ´Can you post a link please?

    #44030
    #44031

    No solution ? No asnwer ?

    i thought there was some support when we bought this theme

    #44032

    Hey,

    @karbon74: I’ve just tested your site in IE9, the frontpage images load for me without any issues and scroll correctly. Is it possible you can test your site on another computer?

    Just FYI, support is not a requirement of Theme Forest and this service is provided free of charge. Support requests are answered in the order received and usually within 24 – 48 hours (excluding weekends and holidays).

    James

Viewing 14 posts - 1 through 14 (of 14 total)

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