Viewing 12 posts - 1 through 12 (of 12 total)
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  • #404770

    Hi guys working on some pages when i hit “update” the content doesnt save properly or doesnt save at all
    can you check it please. Is pretty anoying to work on something and then puff its gone

    #405046

    Hi smorrone!

    I created a test page (Kriesi test page) and changed the content and saved 4-5 times and everything worked as expected. Could you try to empty your browser cache and restart to see if it gets better? If not, does it happen after any special actions? Try to update as often as possible to avoid losing any work.

    Best regards,
    Rikard

    #406567
    This reply has been marked as private.
    #406815

    Hi!

    On your last link the page content doesn’t load at all, could you try to copy the short code into a new page and see if it works better?

    Cheers!
    Rikard

    #407164

    Thats my point not working.
    Done that, but the result is the same, the content doesnt load in the avanced editor
    Any ideas, is frustrating try to work like this.

    #407400

    Hey!

    Very difficult to say what the problem is, did you try to disable plugins to see if one of them is causing a conflict? Increasing WordPress memory limit might help also http://codex.wordpress.org/Editing_wp-config.php

    Regards,
    Rikard

    #408096

    Hi already plugins checked, memory incresed,
    Smoetimes happens after i put a backgroun image in a color section, other times whe i use animated numbers element, or ohet element, happens only in some pages and not in others, imean is pretty random.
    I dont know how to go on with this.

    #408660

    Hey!

    Did you add any html tags or code on the page? Make sure to close them properly. Is this is happening on a newly created page?

    Cheers!
    Ismael

    #408932

    All closed properly.
    Happens no matter if its a new, or existing page. The first time the error happened was whe i switch from avanced editor to standard editor and want to came back to avanced editor. That was the first time.
    Suddenly when i edit some page using the avanced editor, may occur, i don´t know if is about an specific element or what, is pretty random. I coudn´t reproduce the error o purpose following, a specific course of action.

    I mean the elements i am using are:
    color section, and grid row, with or without background image, or collor.
    Animated numbers
    Icon box
    Icons
    text block
    Special heading
    Blog post element
    Magazine element

    I mean have to be the combination or order of any of the above, but so far coudn´t identificate it.

    Hope you guys can put some light in here.
    Thanks

    #409940

    Hey!

    It looks like the page you were having trouble with has been sent to the trash now. Go ahead and delete it permanently and then create a new one and add your content in piece by piece to see which part is causing the problem.

    Cheers!
    Elliott

    #410212

    Did it, couldnt find which one breaks everitihng , is pretty random.
    Any other ideas?
    Thanks

    #410734

    Hey!

    It must be a problem with your content. I viewed your “Investigacion” page but there is just way too much content in there for us to sift through. I did a quick once over though and noticed some typos. For example this..

    [<a href="http://www.psy-journal.com/article/S0165-1781(15)00004-9/abstract" target="_blank">Psychiatry Research</a>] 
    

    Is going to cause problems. The brackets should not be there.

    You’ll need to create a new page and then add your content in manually piece by piece and make sure to save often and check the front end to see if there are any typos, etc etc.

    Regards,
    Elliott

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