Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 4, 2015 at 10:00 pm #439338
    yveslajoie

    Hi,
    I am wanting to made edits to my pages but am not able to get to any of my pages in the back end. I get the small spinning wheel to turn and turn…. I also cannot get to the enfold theme options. The tabs that used to be on the left end side do not show up anymore.
    Please help. Thanks
    Yves

    May 5, 2015 at 10:37 am #439617
    Rikard

    Hey yveslajoie!

    Could you try to overwrite the theme files with a fresh copy from Themeforest via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    August 20, 2015 at 9:41 pm #491095
    yveslajoie

    Hi Rikard,
    I bought the newer version of enfold today on themeforest and cannot upload it. I uploaded it via FTP (i use cyberduck) and uploaded the new version on top of the old one, it asked me “would you like to overwrite the files” which I said yes and eventhough the newer theme was uploaded, it’s not updating in the backend of the site. (it keeps saying 1.3.1 eventhough I refresh) I deleted the usual “twentytwelve, twentythirteen….” from the FTP and so I know it is communicating. When I try to upload it from the backend directly, it tells me that the theme is already uploaded.
    What should I do?
    Also, if I can get this to work out, I would like to use the theme for other websites, do I need to keep re-buying the theme each time I want to use it?
    Thank you
    Yves

    August 21, 2015 at 5:11 pm #491500
    Elliott

    Hey!

    Try completely deleting Enfold from your WordPress theme directory before downloading + uploading a fresh copy. If your using a caching plugin then be sure to clear it’s cache as well as your browser cache after it is complete.

    You need to purchase a license for each website you use the theme on.

    Cheers!
    Elliott

    August 23, 2015 at 1:03 am #491777
    yveslajoie

    Thanks Elliot. That worked.
    Now, I had to re-buy the theme in order to upload the new version to the “already” bought version of enfold since I did not know how to get an updated version. How do I get automatic emails with links when the enfold theme is updated or where do I get the new updated versions?
    I checked the appropriate box (Get notified by email if this item is updated) on themeforest but have not received any emails.
    Thanks
    Yves

    August 24, 2015 at 2:57 pm #492242
    Yigit

    Hi!

    You need to generate API key and insert it to Enfold theme options to receive auto updates – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

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