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  • May 19, 2016 at 9:32 pm #635550
    JWVK

    Dear Kriesi,

    1. We changed our password. Trying to login we get the following message:
    Error establishing a database connection. We cannot get to the dashboard anymore.

    2. Same message appears when opening some of our pages. Sometimes it opens after refreshing. Some pages do not open at all.

    All this after updating WP, Enfold, and the plugins.

    What to do?

    May 19, 2016 at 11:43 pm #635601
    Jordan

    Hey JWVK,

    This means that WordPress is having problems connecting to your database.

    First thing you should check is the wp-config.php file in the WordPress folder. You can access it via FTP and ensure that the following information is correct:

    define('DB_NAME', 'database-name');
define('DB_USER', 'database-username');
define('DB_PASSWORD', 'database-password');
define('DB_HOST', 'localhost');

    Your database-name should match your database name and so on.

    Let me know what you find.

    Best regards,
    Jordan

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