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  • #671097

    After installation and activation I can access the admin panel if I stay on the same page after installation. If i close my browser or try to access the admin panel from another computer the screen goes blank after I login. The only character being displayed is ‘.’, a full stop. The rest of the functionality of the theme is working fine. I am running wordpress 4.5.3 on the machine and allocated 128mb via the define(‘WP_MEMORY_LIMIT’, ‘128M’); command.

    #671327

    Hey sameddo,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    #671361

    Here you go

    #671365

    Hi!

    Can you please post FTP logins here privately as well?

    Best regards,
    Yigit

    #671375

    Here are the details. You’re gonna have to use some client for access

    #671379

    Hey!

    Have you contacted your hosting provider about the issue?
    I am seeing “Failed to load resource: the server responded with a status of 402 (Payment Required)” error in console

    Best regards,
    Yigit

    #671380

    Issue doesn’t seem to be with the hosting. The theme is running just fine, you can visit from the link i sent earlier. Just the admin panel doesn’t load properly after the first time

    #672684

    Hi,

    does this happen with a default WordPress theme too? please let us know about your results.

    Best regards,
    Andy

    #672831

    Yes it does. Should have checked that earlier. What could be the reason?

    #672833

    Hi!

    If it does, it is either something with any plugin that is active or your hosting provider.
    In any case, the hosting provider support, could notify you for any issues, through the error_log.

    Please contact them and they will do help you solve it.

    Best regards,
    Basilis

    #672843

    Softaculous plugin is being used to handle wordpress. Thanks for the help, this clears things up.

    #673040

    Hi,

    Glad we could help, please let us know if you should need any further help on the topic.

    Thanks,
    Rikard

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