can't access site

5 posts from 2 voices

• Started 2 years ago by jchurchw
• Latest reply from jchurchw
• This topic is not a support question

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1. 

   jchurchw
   Member

   I was editing a page on my website today and clicked the update button and it just went to a blank page. When I try to go to the actual website it just goes to a blank page and never loads. I can't bring up anything in Wordpress now, all blank screens. Any ideas on what is going on? http://serveevangelism.com/

   Thanks,

   Jason.

   Posted 2 years ago #
2. 

   James Morrison
   Former Team Member

   Hey,

   If you're getting a white screen this indicates a PHP error. The only way to find out what's going on is to turn on error reporting, fortunately WordPress makes this easy.

   Open up wp-config.php in the root of the site and look for this line:

   define('WP_DEBUG', false);

   Add this line in its place:

   define('WP_DEBUG', true);

   You should now see the problem on your site. If this doesn't work then you should contact your webhost for assistance.

   Just FYI, a windows server isn't an ideal environment for WP, you really should use Linux where possible...

   James

   Posted 2 years ago #
3. 

   jchurchw
   Member

   I typed in the line you told me. Check out what it says http://serveevangelism.com/?page_id=168. So I deleted my cleancut theme and then redownloaded it from themeforrest and uploaded the cleancut.zip folder and it won't upload correctly. It says wordpress failure. But then it shows up under my available themes so I can activate it but then just shows those error messages. I haven't edited any of the code so I have no idea what's going on with it.

   Thanks for your help,

   Jason.

   Posted 2 years ago #
4. 

   James Morrison
   Former Team Member

   Hey,

   The page you showed me doesn't display any errors, do you have a screenshot if there's still a problem?

   James

   Posted 2 years ago #
5. 

   jchurchw
   Member

   Ok I got the website to work. And I think I realized what the problem was with the contact form...My contact form works with Internet Explorer, but not Mozilla and Safari. Also in Internet Explorer my logo is not centered properly. Any suggestions on how to fix this?

   Thanks,

   Jason.

   Posted 2 years ago #

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