Can't click drop down menu items

7 posts from 3 voices

• Started 1 year ago by cheekykev
• Latest reply from cheekykev
• This topic is not a support question

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1. 

   cheekykev
   Member

   When i try to click drop down menu items on the main menu the drop down disappears!

   Posted 1 year ago #
2. 

   Chris Beard
   

   Hey,
   could you link me to your site? And are you running the latest version? I've seen this problem before but I forgot if it was updated yet.

   Posted 1 year ago #
3. 

   cheekykev
   Member

   Actually I think i'm running a version that's about 8 months old. I've downloaded the latest from Themeforest - i'll give that a try!

   Thanks,

   K

   Posted 1 year ago #
4. 

   cheekykev
   Member

   I've upgraded the theme to the latest version and I still can't use the menu - when you try to click an item in the drop down, it just disappears.
   See the problem here: http://www.hendryandmacdonald.co.uk

   Posted 1 year ago #
5. 

   zaphod
   Member

   I just happened on this too, and found a workaround. It only occurs if you have the "Description" field blank. I don't want or need descriptions so I had them all blank, and I see the issue you describe. If you add a description, the problem goes away.

   Not an ideal solution as I don't want descriptions in my nav ...

   Posted 1 year ago #
6. 

   zaphod
   Member

   Oh, and now I found the official fix : http://www.kriesi.at/support/topic/2nd-level-menu-cant-click

   Posted 1 year ago #
7. 

   cheekykev
   Member

   Zaphod you're a star, that did the trick, the menu only works if there is a description. Shame the official support didn't help me though. If any support staff are reading this I want to give you a heads up; the reason I buy Kriesi themes and software is partly because the themes are great but it is mainly because of the support. Nearly a week without an answer to the simple but significant problem is quite a long time and being able to click the menu is kinda important. I hope the Dude comes back soon.

   Posted 1 year ago #

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