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  • #5677

    When i try to click drop down menu items on the main menu the drop down disappears!

    #51345

    Hey,

    could you link me to your site? And are you running the latest version? I’ve seen this problem before but I forgot if it was updated yet.

    #51346

    Actually I think i’m running a version that’s about 8 months old. I’ve downloaded the latest from Themeforest – i’ll give that a try!

    Thanks,

    K

    #51347

    I’ve upgraded the theme to the latest version and I still can’t use the menu – when you try to click an item in the drop down, it just disappears.

    See the problem here: http://www.hendryandmacdonald.co.uk

    #51348

    I just happened on this too, and found a workaround. It only occurs if you have the “Description” field blank. I don’t want or need descriptions so I had them all blank, and I see the issue you describe. If you add a description, the problem goes away.

    Not an ideal solution as I don’t want descriptions in my nav …

    #51349

    Oh, and now I found the official fix : http://www.kriesi.at/support/topic/2nd-level-menu-cant-click

    #51350

    Zaphod you’re a star, that did the trick, the menu only works if there is a description. Shame the official support didn’t help me though. If any support staff are reading this I want to give you a heads up; the reason I buy Kriesi themes and software is partly because the themes are great but it is mainly because of the support. Nearly a week without an answer to the simple but significant problem is quite a long time and being able to click the menu is kinda important. I hope the Dude comes back soon.

Viewing 7 posts - 1 through 7 (of 7 total)

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