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  • #26874

    Hi!

    After i’ve updated the brightbox theme with the new version, when i try to create a new template with the template builder, I receive this message:

    Couldn’t add the template because the server didn’t respond.

    Please wait a few seconds, then try again

    The list of the other template I’ve made was not visible (about 15-20 template), but is still present, because i see the list when i create a new portfolio item.

    Do you have any solution?

    Thx!!!

    Chris.

    #131921

    Fixed.

    I’ve reset the template option and re-upload the theme. Side effects: I’ve lost all my templates, but is not a big issue, i can re do it

    #131922

    Hi!

    You can also restore the database with a sql file if you created a backup. If not I’d recommend to make a backup for the future.

    Regards,

    Peter

Viewing 3 posts - 1 through 3 (of 3 total)

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