Tagged: Brightbox, error, template Viewing 3 posts - 1 through 3 (of 3 total) Author Posts July 29, 2013 at 3:02 pm #26874 Christian RonchiParticipant Hi! After i’ve updated the brightbox theme with the new version, when i try to create a new template with the template builder, I receive this message: Couldn’t add the template because the server didn’t respond. Please wait a few seconds, then try again The list of the other template I’ve made was not visible (about 15-20 template), but is still present, because i see the list when i create a new portfolio item. Do you have any solution? Thx!!! Chris. July 29, 2013 at 3:47 pm #131921 Christian RonchiParticipant Fixed. I’ve reset the template option and re-upload the theme. Side effects: I’ve lost all my templates, but is not a big issue, i can re do it July 31, 2013 at 8:09 am #131922 DudeModerator Hi! You can also restore the database with a sql file if you created a backup. If not I’d recommend to make a backup for the future. Regards, Peter Author Posts Viewing 3 posts - 1 through 3 (of 3 total) The topic ‘Can't create or load template’ is closed to new replies.