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  • #841641

    Hi, I am not able to create add Attributes to a product in Enfold.
    I was able to do this just last night. But today I tried again on a new product, and when I try to add attributes, I get a black ball that just spins and spins, and the attributes do not get added to the product.
    I disabled some add-ins I had installed since yesterday, and almost every other add-in I have too, and the problem persists.

    #841843

    hi, just bumping this request, not sure if that helps or not. This is the first support request I’ve made so I’m not sure what to expect on response time. This problem is holding me up from creating any more products. Can anyone please help? Thanks.

    #841987

    Hi suesweet,

    I tried, it took a bit, but looks like even yours was saved. Can you try again please, but before that can you enable debug into log, Here is how to do it: https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

    And check the log for the errors if the saving does not work.

    Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

    Best regards,
    Victoria

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