Tagged: 

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • April 20, 2015 at 10:43 am #431198
    Javiermusal

    Good morning,

    I have installed your theme Enfold with version 3.1.3 on my WordPress 4.1, everything works great except I can’t edit pages in backend the charging loop keeps turning and I can’t do nothing.

    The main problem is in the page “Equipo” where I can’t show the images neither change them.

    Could you help me with this problem?
    Thanks,
    Carlos

    April 20, 2015 at 10:44 am #431199
    chembro303

    Same issue here.

    April 21, 2015 at 8:44 am #431813
    Ismael

    Hi!

    Thank you for using Enfold.

    Please try to deactivate all plugins, remove browser cache then test it again. If it doesn’t work, post the login details here so that we can test it.

    Best regards,
    Ismael

    April 21, 2015 at 10:10 am #431853
    Javiermusal
    This reply has been marked as private.
    April 21, 2015 at 4:44 pm #432122
    Yigit

    Hi!

    Can you please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    April 21, 2015 at 5:28 pm #432167
    chembro303

    Updating the theme via FTP doesn’t fix the issue, when it’s present. However I do have multiple sites and one works just fine with Enfold 3.1.3 and WordPress 4.1.1 so I will check the site with issues to see if there’s a plugin conflict.

    April 21, 2015 at 8:02 pm #432322
    Javiermusal

    I’ve tried to re-update the theme via FTP and didn’t work, I have still the same problem. And I’ve tried also updating WordPress to 4.1.2 and the problem is still there…

    Any idea?

    April 21, 2015 at 8:39 pm #432361
    chembro303

    Hi Javiermusal, I went ahead and opened my own thread since I was no longer 100% confident we have the exact same cause to our issue… it’s located here: https://kriesi.at/support/topic/cant-edit-pages-in-enfold-3-1-3-possible-plugin-conflict/ if you want to learn more about my issue and see if anything helps you.

    On mine, I discovered that deactivating plugins did fix the issue with the layout builder. I was able to re-enable all plugins except Advanced Custom Fields Pro 5.2.2 which triggered the Avia Layout Builder issue for me.

    Good luck! Hope you get it figured out. If you are using ACF try disabling it temporarily and seeing if that fixes the issue for you.

    April 21, 2015 at 9:00 pm #432378
    Javiermusal

    Thanks for the advice chembro303, but I only have these 3 plugins on the website right now: Google Analytics por Yoast, SEO Rank Reporter and Rank Reporter, and they are all deactivated…

    I’ve tried to re-update the theme via FTP, uploading WordPress and nothing happened. Anyway, thanks for your help, and good luck with your issue too!

    April 23, 2015 at 9:55 am #433322
    Javiermusal

    Since I have been 2 days without any answer, have you figured out any solution to the problem?
    My website is still incomplete due to this error…

    Thanks

    April 24, 2015 at 7:36 am #433906
    Rikard

    Hi!

    I logged in to your site and I get the same problem, do we have your permission to overwrite the theme via FTP to see if we have better luck than you did?

    Regards,
    Rikard

    April 24, 2015 at 9:06 am #433961
    Javiermusal

    Yes of course, whatever you need to make it work.

    Thanks,
    Carlos

    April 24, 2015 at 6:01 pm #434297
    Yigit

    Hi!


    @javiermusal     Can you please upload installable enfold.zip file somewhere on your server and tell us where?

    Best regards,
    Yigit

    April 25, 2015 at 11:48 am #434673
    Javiermusal

    Hi,
    I’ve just uploaded enfold.zip file at: httpdocs/wp-content/themes , if you need any other file just let me know and I will upload it.

    Thanks

    April 27, 2015 at 7:21 am #435052
    Ismael

    Hi!

    Got some errors in the console:

    http://www.spaniafisioterapia.com/wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=4107-20150118 Failed to load resource: the server responded with a status of 403 (Forbidden)

    Please contact your hosting provider. Tell them about the error then ask them if they can adjust the file and folder permissions properly.

    Regards,
    Ismael

    May 1, 2015 at 1:19 pm #438024
    Javiermusal

    Finally my hosting provider solved it deactivating mod_security rules, it works perfectly now.

    Regards,
    Carlos

    May 1, 2015 at 1:23 pm #438026
    Yigit

    Hey!

    Glad you figured it out!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Cheers!
    Yigit

  • Author
    Posts
Viewing 17 posts - 1 through 17 (of 17 total)
  • The topic ‘Can't edit pages in Enfold 3.1.3’ is closed to new replies.