Can't upload theme

4 posts from 4 voices

• Started 5 months ago by j_sue
• Latest reply from Dude
• This topic is not a support question

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1. 

   j_sue
   Member

   This is the error I received when I tried to upload the theme (just the incarnation.zip file).

   Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /data/17/2/84/154/2899480/user/3197156/htdocs/lpbc/wp-content/themes/incarnation/config-events-calendar/the-events-calendar/lib/tribe-event-query.class.php on line 208

   I re-downloaded the theme and tried again, and I don't even get this far. Any suggestions?

   Posted 5 months ago #
2. 

   Devin
   Moderator

   Hi j_sue,

   It looks like perhaps your server memory timed out when attempting to unpack the theme. You can either contact your hosting provider and ask that they increase your allowed memory usage or unzip the theme and then upload the theme directory to your wordpress themes folder via FTP.

   Regards,

   Devin

   Posted 5 months ago #
3. 

   Hemmersbach
   Member

   Hey!

   It seems that I have nearly the same problem. I have logged in to the wordpress dashboard and tried to upload my purchased theme zip.
   The system asked me "if I'm sure to do this" and "please try again". But no error description?

   Thank you!

   Update: Oh sorry, i just saw that these post ist about another theme i have purchase. I have the display wordpress theme. sorry!

   Posted 5 months ago #
4. 

   Dude
   Dude

   In this case try to install the theme manually. Use a ftp client like filezilla to view your server directories - navigate to wp-content/themes and upload the uncompressed display theme folder into this folder.

   Posted 5 months ago #

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