Viewing 16 posts - 1 through 16 (of 16 total)
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  • #22943

    Hi,

    I am very new to WordPress etc. I have been having trouble uploading the theme to WordPress, I’m not too sure what I am doing wrong. But whenever I try and upload the ‘enfold.zip’ file I always get a 500 (Internal Server) Error.

    #117940

    Hi ArcConcepts,

    You can try uploading via FTP if you are unable to install with the wordpress admin. See: https://vimeo.com/channels/aviathemes/64927356

    Regards,

    Devin

    #117941

    Hi,

    When I download the ‘Installable WordPress File’ I don’t get an option to extract here when it’s on my desktop?

    #117942

    Hi,

    Can you send me your login details to sighlence13[@]hotmail[dot]com?

    Please include this thread on your email.

    Regards,

    Ismael

    #117943

    Is it ok to use WinRar or do I have to use 7-Zip?

    #117944

    You can use either of them as long as it allows you to unzip the file so that the inner contents can be uploaded.

    #117945

    I unzip the main download then every time I upload the enfold.zip, it gets to 100% and then I get a 500 (Internal Server) Error.

    #117946

    Have you tried uploading via FTP? Your server may have an issue with the amount of time it takes to unzip and uploading via FTP will bypass the issue.

    Regards,

    Devin

    #117947

    Hey, I was just about to try that. (I have hosting with GoDaddy) When I click on File Manager (Which was working yesterday). I get an error saying ‘Could not get directory info’ ?

    #117948

    Ignore that last post. I got it sorted and I am currently uploading via FTP, hope it works.

    #117949

    It’s all working now. Thanks for the great help guys!

    Regards

    Kyle

    #117950

    Glad we could help :)

    Let us know if you have any other questions or issues.

    As an aside, GoDaddy’s servers while getting better are still pretty awful. I would look into BlueHost as a comparable alternative that will keep things running on the server side of things a lot better than GoDaddy.

    If you have more of a budget for hosting, MediaTemple is where I host all of my client sites but the base cost is a bit higher.

    Regards,

    Devin

    #117951

    Sorry. I seem to be causing alot of trouble. I am aware I may have accidently deleted something. I’m not entirely sure what. Is there an easy fix or should I re-install it? http://www.arcconcepts.co.uk/

    #117952

    It looks like you may have just imported the dummy data multiple times causing things to get duplicated.

    The only thing you’ll actually need to fix is in your Appearance>Menus within the wordpress admin. Go there and for the main menu that was created just delete it and re-build it.

    #117953

    I have done this but there still appears to be multiple titles?

    #117954

    Hi,

    I visited this link http://www.arcconcepts.co.uk/ but I don’t see any multiple titles.

    Please watch some video tutorials here https://vimeo.com/channels/aviathemes.

    Regards,

    Ismael

Viewing 16 posts - 1 through 16 (of 16 total)

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