Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • September 7, 2014 at 7:23 pm #314752
    natejake

    Hi
    My site has started showing Chinese characters all of a sudden. I had added one plugin, just before it changes but I have deleted that and it hasnt reverted back.

    Can you advise please

    Thanks

    Nathan

    September 8, 2014 at 2:42 pm #315070
    Yigit

    Hi Nathan!

    You are currently using an older version of the theme. Please update Enfold to the latest version 2.9.2 via FTP – http://vimeo.com/67209750

    Cheers!
    Yigit

    September 9, 2014 at 2:05 pm #315848
    natejake

    Hi Yigit,

    Done that, (2.9.2) Deactivated all plugins and its still chinese characters

    Any advice?

    Thanks

    Nathan

    • This reply was modified 9 years, 7 months ago by natejake.
    September 9, 2014 at 2:27 pm #315869
    Yigit

    Hi!

    Please refer to fix suggested here – http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems

    Cheers!
    Yigit

    September 9, 2014 at 4:45 pm #315969
    natejake

    Hi

    Done that – still a problem.

    Any other advice?

    If not dont worry – I’ll buy another theme and use that instead

    September 9, 2014 at 7:40 pm #316073
    Josue

    Hey Nathan!

    The problem is not related to the theme but to the server (Cross-Origin Resource Sharing), what fix did you try? are you using Apache or IIS?

    Best regards,
    Josue

    September 9, 2014 at 8:25 pm #316088
    natejake

    Hi Josue,

    Forgive me I’m not a programmer so I dont fully understand what you are asking.

    I did upload the theme to another domain I’m not using, on another server as it happens, to see if it was a problem there and if I could work it out, and it is fine, so does that mean the problem is with my server?

    Nathan

    September 9, 2014 at 8:28 pm #316089
    natejake

    OK – Looked up what Cross-Origin Resource Sharing meant and I think I got it.

    We have a load of audio files from Soundcloud on the site. Could that be the problem?

    September 9, 2014 at 10:28 pm #316127
    Josue

    Hey!

    Try adding the following to your .htaccess file located at the root:

    <FilesMatch "\.(ttf|otf|woff)$">
<IfModule mod_headers.c>
        Header set Access-Control-Allow-Origin "*"
</IfModule>
</FilesMatch>

    You’ll need to do that via FTP.

    Cheers!
    Josue

    September 10, 2014 at 11:10 am #316412
    natejake

    Hi

    Did that – no change :(

    Anything else?

    IS it because of all the audio files we have on the site coming from Soundcloud? (over 100)

    September 10, 2014 at 12:51 pm #316485
    Josue

    Hi,

    No i don’t think that’s related, can you please create me an temporary FTP account? post it here as a private reply.

    Regards,
    Josue

    September 10, 2014 at 1:35 pm #316533
    natejake
    This reply has been marked as private.
    September 10, 2014 at 1:35 pm #316535
    natejake
    This reply has been marked as private.
    September 10, 2014 at 2:32 pm #316594
    Josue

    Hi Nathan!

    It’s fixed now, please check your website.

    Cheers!
    Josue

    September 10, 2014 at 3:14 pm #316642
    natejake

    Hi Josue,

    That’s brilliant thank you so much.

    What did I do then for that error to occur? Just so I dont do it again.

    Nathan

    September 10, 2014 at 3:16 pm #316649
    Josue

    I just put this in the .htaccess file:

    <FilesMatch "\.(ttf|otf|woff)$">
<IfModule mod_headers.c>
        Header set Access-Control-Allow-Origin "*"
</IfModule>
</FilesMatch>

    Cheers!
    Josue

    September 10, 2014 at 4:10 pm #316698
    natejake

    Ok – I obviously didnt do it right.

    Thanks again for sorting it out.

    September 10, 2014 at 5:15 pm #316771
    Josue

    You are welcome, glad to help :)

    Regards,
    Josue

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