Viewing 12 posts - 1 through 12 (of 12 total)
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  • April 26, 2016 at 3:43 pm #622243
    RobertMichel

    Hi,

    after updating Enfold 3.5.3 via FTP by replacing the entire enfold folder, i get this message from the browser:

    Parse error: syntax error, unexpected ‘__’ (T_STRING), expecting ‘)’ in /home/httpd/vhosts/idroclima.ch/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/columns.php on line 418

    If i remove the columns.php file the site shows up again but has errors – [av_one_third first] –
    If I replace columns.php file with older versions the site has again synatax errors.

    can you help?

    Thank you

    April 28, 2016 at 2:29 pm #623773
    Andy

    Hi RobertMichel!

    there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Best regards,
    Andy

    April 28, 2016 at 6:01 pm #623922
    RobertMichel

    Hi Andy,

    meanwhile I installed the new update Enfold 3.54 but the problem is still showing up.
    Then I followed your advise and deleted the entire Enfold folder and retransfered it from scratch over FTP but the problem is still showing up.

    Help. Thanks.

    May 1, 2016 at 7:28 am #625245
    Rikard

    Hi,

    Sorry for the late reply. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    May 1, 2016 at 10:21 am #625288
    RobertMichel

    Ok, links in pvt section. thank you.

    May 3, 2016 at 5:18 am #626169
    Rikard

    Hi,

    Thanks for the details, so I’m guessing you still have columns.php deleted? What happens if you upload it again from your installation files?

    Regards,
    Rikard

    May 3, 2016 at 5:51 pm #626642
    RobertMichel

    Hi,

    it happens the same exact thing that i’m describing in my first post.
    Sending credentials for ftp in private space.

    Thanks

    May 6, 2016 at 5:19 am #628080
    Ismael

    Hi,

    Did you remove the columns.php file? Please add it back in the shortcodes folder. We would like to check if the issue will still happen on a newly created page. We tried to access the file server but the login credentials above are incorrect.

    Best regards,
    Ismael

    May 6, 2016 at 9:31 am #628177
    RobertMichel

    Hi,

    i can’t put the file back because the site will not run and i can’t wait three days with the site down. At least without this file the site is somehow showing up. I will put new credentials in pvt.

    Thank you.

    May 9, 2016 at 4:01 pm #629303
    Yigit

    Hi!

    You had four Enfold’s installed in total, i removed three old ones and added columns.php file to the most recent version. Please review your website now

    Cheers!
    Yigit

    May 9, 2016 at 4:10 pm #629310
    RobertMichel

    Thank you, it’s working. I was keeping the old versions in case of need, i changed the folders name and I thought they didn’t interact…but ok like that. Well done, thank you.

    Robert

    May 9, 2016 at 4:16 pm #629315
    Yigit

    Hey!

    You are welcome!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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