Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1395598
    John Herbert Jones
    Guest

    Dear Sir/Madam,

    My name is John Jones. My website crashed recently because my WordPress version went out-of-date. I had Enfold as my theme, but after installing the latest WP it no longer runs with the version of Enfold I have in my themes folder – I checked on the preview setting and it gave a critical error message. Using other themes have no critical error messages but large parts of the pages appear as code. My webhosting consultant told me the pages require an Enfold theme to once again convert the code into images/design. Otherwise I would need to re-do everything. Would this be resolved by purchasing the latest Enfold version? In such a case I would of course purchase the license.

    Incidentally, the business consultant who set up the site didn’t inform me of the license fees connected with using Enfold.

    Looking forward to hearing your answer.

    Best regards

    John Jones

    #1395649

    Hey John,

    If you are not running Enfold 5.4, then please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.