Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #587760

    Hi guys,

    Is Enfold compatible with this plugin?
    http://codecanyon.net/item/total-donations-for-wordpress/full_screen_preview/9985487

    I just wondered if you could let me know before I purchase it on behalf of a client.

    Thanks,

    Krissie

    #588969

    Hey Krissie!

    We haven’t tested that plugin with the theme so we can’t really tell if it’s compatible or not. I’ll leave this thread open in case someone else has something to say about it.

    Best regards,
    Josue

    #648592

    I am having a problem here as well. This plugin works fine with other themes, but not with Enfold. I love this theme, so it would be wonderful if we could get it to work. The plugin loads fine, but when I go to use authorize.net or stripe, the name fields and the date fields are not usable. I can’t add any text to the name or select a date on the drop down options. Take a look:

    If there is something I can do to fix this, I would appreciate it. I am not a tech. Thanks. Alan

    #649175

    Hi,

    The form displayed there worked fine for me, can you post a screenshot of your view?

    Best regards,
    Josue

    #649178

    you were able to input your name in the authorize. net field at the bottom? Everything looks fine on the page, but I can’t actually add info to either the name field or the drop down for the date on the credit card. I CAN add info to the credit card field. The plugin works fine when I switch themes to any other theme,but when I activate enfold, it blocks it.
    sample image of location that I need help with

    #649208

    Thank you so much for helping me figure this out Josue!

    #649213

    By the way, I’ve tried it on multiple computers trying to rule out a computer specific issue and I am also NOT able to use the name or credit card fields on other computers as well.

    #649454

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.
    #649758

    Here you go. Thanks again!

    #649761

    Yes, play around however you need back there. You can deactivate any plugins you need. Alan

    #650805

    Hi,

    Looks like the authorize.net button is not working even with the default theme, can you confirm that?

    Best regards,
    Josue

    #653945

    Hey Josue,
    Thanks for checking in. I have checked on all the default themes and everything seems to work fine on the other themes. I am able to input name and able to use the date dropdown on the experation/CVC in the other themes. So the plugin seems to work fine. It looks like it’s something specific about the Enfold theme that is causing the problem. I have not changed anything from the original there (not added any extra code)

    #655716

    Hi,

    I’m afraid, then the plugin does not seem to be compatible. Ask plugin’s author about it, as we can’t support every 3rd party plugin existing (as written in our support policy). Search for another plugin if the author can’t help you.

    Best regards,
    Andy

Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.