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Need your help!
I have installed woo 2.6.8 and at the product page, there is no product types, price and cannot navigate between the product tabs (attributes, stock etc.,)
Tried already to shot down plugins, then changed the theme to a twenty… and find out that the conflict is with the Enfold theme.
Need your immediate help.Thanks
TalHi talelie!
Thank you for using Enfold.
I tried to access the dashboard but the login credentials are incorrect. Please check it carefully. And make sure that you’re using the latest version of the theme, 3.8.1.
Best regards,
IsmaelHi,
Thank you for the update. However, the login credentials are still not working. Please check it again.
Best regards,
IsmaelHi,
I saw a lot of errors when I edited one of the products.
load-scripts.php:11 Uncaught ReferenceError: jQuery is not defined(…)
2016-12-05 12:28:36.894 load-scripts.php?c=1&load[]=jquery-ui-draggable,jquery-ui-droppable,jquery-ui-slider,jquery-touch-p…:11 Uncaught TypeError: Cannot read property ‘mouse’ of undefined(…)
2016-12-05 12:28:36.900 avia-modal.js?ver=0.9.1:985 Uncaught ReferenceError: Color is not defined(…)
2016-12-05 12:28:38.317 load-scripts.php?c=1&load[]=jquery-ui-draggable,jquery-ui-droppable,jquery-ui-slider,jquery-touch-p…:443 Uncaught TypeError: QTags is not a constructor(…)
2016-12-05 12:28:38.346 woocommerce_admin.min.js?ver=2.6.8:1 Uncaught TypeError: a(…).sortable is not a function(…)WooCommerce then check the product editor again.
Best regards,
IsmaelHi Ismael,
Sorry, but what is the solution?
I still cannot insert a new product, since there is no place to insert the price.
when I change the theme to a default theme, woocoommerce works just fine.What should i do???
Thanks
TalHi,
Please deactivate all plugins but WooCommerce by WooThemes one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi Andy,
Done that and still there is no option to insert the price at the product page.
Only when I change the theme from Enfold to a default twenty theme.Ismael wrote that he saw some errors, but I do not know where this errors comes from. all I know is that to insert a proper product to the woo store, I need to change the theme.
Appreciate your help.
Tal
Hi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi Andy,
Done what you’ve suggested. deleted Enfold via ftp and re upload the last version.
now… there is no Layerslider???Hi,
let’s keep this focused here. So are your WooCommerce functions working correctly now?
Please explain/show more about your LayerSlider issue in a new ticket, otherwise this is getting too confusing here.
Best regards,
Andy
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