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  • #165233

    Hello,

    I worked on the site for 4+ hours yesterday. Now I’m getting the connection reset message below and am basically crippled (it will let me do maybe one update before bombing out). I was on the phone with the hosting company (GoDaddy) for about an hour and no luck except to say that the update runs 6+ queries so their system is looking at it as potentially malicious attacks. They had me turn on the error logs and basically said I have to wait 12+ hours for them to kick in and hope for the best. I only had 3 simple plugins loaded, 2 of which weren’t even being used, which we deactivated and it didn’t help at all.

    Anyone else ever experience this?

    This is hurting my timeline tremendously. Any help is greatly appreciated.

    The connection was reset

    The connection to the server was reset while the page was loading.

    The site could be temporarily unavailable or too busy. Try again in a few
    moments.
    If you are unable to load any pages, check your computer’s network
    connection.
    If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.

    #165826

    Hi mdgworld!

    Unfortunately this is the downside of being on a host like GoDaddy. Their servers are pretty poorly set up to handle anything beyond basic hosting unless you have one of their top tier packages (though even then I’m not a big fan of them).

    What is probably happening is the hosting account isn’t allowing that much data to get saved at once. Either because of a low php max_input_vars limit or as they said an over zealous security function. I would recommend either switching hosting providers or upgrading the hosting account to one with a bit more capability. If you were to use a plugin like Gravity Forms, WooCommerce or Events Calander the issue would just be more pronounced as they all compound on this same issue of needing memory and room to process lots of data at the same time server side.

    Regards,

    Devin

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