I added email to the Choices theme options, save. Try to text contact form. Enter all field. Then i see 'Thank you' message. But i dont get email. Could you help please?
Contact Form
7 posts from 4 voices-
Posted 9 months ago #
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Hi sergeylanda,
Try to re-update your email address in Choices > Theme Options > Contact > Your email address
You can also try to check: Settings > General > E-mail Address
Lastly, try to check the spam folder, although it shouldn't be there, but just take a quick look.
Regards,
IsmaelPosted 9 months ago # -
In General and in Choices the same email address. But i don't get email after i send a contact form.. (by the way i get email when i created wordpress website to this email, so server sent email i get it to inbox folder., also i see message:" Your message has been sent!" but don't see this message on my inbox or even on spam folder.).
http://free-responsive-templates.com/contact/ << this is contact form.
Any ideas?Thanks.
Posted 9 months ago # -
Hi sergeylanda,
I'm not sure why it isn't working. Let me tag the rest of the support to check this issue.
Regards,
IsmaelPosted 9 months ago # -
Hi Sergey,
Please check with your host regarding the following, because 99/100 times, your hosting provider must have the sendmail function in php activated which they often do not, until a request is made; or the host prevents the delivery of any mail with an email address different from the domain itself as a spam block measure.
You can also create an additional user in Wordpress and use an email account you have access to, and see if a welcome email is mailed out and if your receive it.
Please let us know.
Thanks,
Nick
Posted 9 months ago # -
Looks like my server can send email just to emails on my server. So i created email on my server and now contact form is working.
Thank you for help!
Posted 9 months ago # -
Great! Glad Nick could help :)
Regards,
Devin
Posted 9 months ago #
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