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    I added email to the Choices theme options, save. Try to text contact form. Enter all field. Then i see ‘Thank you’ message. But i dont get email. Could you help please?


    Hi sergeylanda,

    Try to re-update your email address in Choices > Theme Options > Contact > Your email address

    You can also try to check: Settings > General > E-mail Address

    Lastly, try to check the spam folder, although it shouldn’t be there, but just take a quick look.




    In General and in Choices the same email address. But i don’t get email after i send a contact form.. (by the way i get email when i created wordpress website to this email, so server sent email i get it to inbox folder., also i see message:” Your message has been sent!” but don’t see this message on my inbox or even on spam folder.).

    http://free-responsive-templates.com/contact/ << this is contact form.

    Any ideas?



    Hi sergeylanda,

    I’m not sure why it isn’t working. Let me tag the rest of the support to check this issue.




    Hi Sergey,

    Please check with your host regarding the following, because 99/100 times, your hosting provider must have the sendmail function in php activated which they often do not, until a request is made; or the host prevents the delivery of any mail with an email address different from the domain itself as a spam block measure.

    You can also create an additional user in WordPress and use an email account you have access to, and see if a welcome email is mailed out and if your receive it.

    Please let us know.




    Looks like my server can send email just to emails on my server. So i created email on my server and now contact form is working.

    Thank you for help!


    Great! Glad Nick could help :)



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