Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #15169

    I added email to the Choices theme options, save. Try to text contact form. Enter all field. Then i see ‘Thank you’ message. But i dont get email. Could you help please?

    #86501

    Hi sergeylanda,

    Try to re-update your email address in Choices > Theme Options > Contact > Your email address

    You can also try to check: Settings > General > E-mail Address

    Lastly, try to check the spam folder, although it shouldn’t be there, but just take a quick look.

    Regards,

    Ismael

    #86502

    In General and in Choices the same email address. But i don’t get email after i send a contact form.. (by the way i get email when i created wordpress website to this email, so server sent email i get it to inbox folder., also i see message:” Your message has been sent!” but don’t see this message on my inbox or even on spam folder.).

    http://free-responsive-templates.com/contact/ << this is contact form.

    Any ideas?

    Thanks.

    #86503

    Hi sergeylanda,

    I’m not sure why it isn’t working. Let me tag the rest of the support to check this issue.

    Regards,

    Ismael

    #86504

    Hi Sergey,

    Please check with your host regarding the following, because 99/100 times, your hosting provider must have the sendmail function in php activated which they often do not, until a request is made; or the host prevents the delivery of any mail with an email address different from the domain itself as a spam block measure.

    You can also create an additional user in WordPress and use an email account you have access to, and see if a welcome email is mailed out and if your receive it.

    Please let us know.

    Thanks,

    Nick

    #86505

    Looks like my server can send email just to emails on my server. So i created email on my server and now contact form is working.

    Thank you for help!

    #86506

    Great! Glad Nick could help :)

    Regards,

    Devin

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Contact Form’ is closed to new replies.