Contact form

2 posts from 2 voices

• Started 4 months ago by martine_goldenbeld
• Latest reply from Nick
• This topic is not a support question

Tags:

• CONTACT FORM

1. 

   martine_goldenbeld
   Member

   Hello,

   When someone fils in the contact form on the website http://www.marcogoldenbeld.nl, this is what I get in my email inbox:

   -----Oorspronkelijk bericht----- Sent: Monday, February 11, 2013 11:31 AM
   To: info@marcogoldenbeld.nl
   Subject: *****SPAM***** New Message (sent by contact form at Marco
   Goldenbeld)

   Content-type: text/html; charset=utf-8
   From: marcogoldenbeld@hotmail.com
   X-Spam-Prev-Subject: New Message (sent by contact form at Marco Goldenbeld)
   X-Spam-Flag: YES
   X-Spam-Checker-Version: SpamAssassin 3.0.6 (2005-12-07) on
   baseplesk.webreus.nl
   X-Spam-Level: *****
   X-Spam-Status: Yes, score=5.5 required=5.0 tests=FORGED_HOTMAIL_RCVD2,
   HTML_20_30,HTML_MESSAGE,HTML_MIME_NO_HTML_TAG,HTML_OBFUSCATE_40_50,
   HTML_SHORT_LENGTH,MIME_HTML_ONLY,NO_REAL_NAME,NO_RELAYS autolearn=no
   version=3.0.6
   X-Spam-Report:
   * 0.2 NO_REAL_NAME From: does not include a real name
   * -0.0 NO_RELAYS Informational: message was not relayed via SMTP
   * 1.1 FORGED_HOTMAIL_RCVD2 hotmail.com 'From' address, but no 'Received:'
   * 0.5 HTML_20_30 BODY: Message is 20% to 30% HTML
   * 0.7 HTML_SHORT_LENGTH BODY: HTML is extremely short
   * 0.0 HTML_MESSAGE BODY: HTML included in message
   * 1.7 HTML_OBFUSCATE_40_50 BODY: Message is 40% to 50% HTML obfuscation
   * 1.2 MIME_HTML_ONLY BODY: Message only has text/html MIME parts
   * 0.1 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag

   Naam: marco
   E-Mail: marcogoldenbeld@hotmail.com
   Onderwerp:
   info

   Bericht: hallo

   What did I do wrong?? Hope we can fix this...

   Best regards,
   Martine Goldenbeld

   Posted 4 months ago #
2. 

   Nick
   Moderator

   Hi,

   You should add the message subject to your spam filter so it would not consider it as spam. When the user fills out the contact form, they enter their email address (abc@hotmail.com for example), but the server sends it out through its internal smtp mail program. When you receive it, your spam filter views the email as being forged since it was not sent from (abc@hotmail.com for example)

   Did this message itself arrive with all the fields that were filled out having correct responses? I see on the bottom :
   

   Naam: marco
   E-Mail: marcogoldenbeld@hotmail.com
   Onderwerp:
   info
   Bericht: hallo

   Was this the only information you filled out during the test? If it is , then everything is working correctly, and once your email program realizes that you are expecting such emails (when you add it to the exception list) everything will square away.

   Thanks,

   Nick

   Posted 4 months ago #

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