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  • #20708

    I am not receiving any emails when I use the contact form on the contact page? any ideas why emails aren’t sending?

    #108758

    Hi jdrakeproductions,

    It could be a few things but the first is to check that the emails aren’t automatically getting routed to your spam folder.

    Next, try changing the email address use in Theme Options>Contact> “Your email address” field to one hosted on your domain. Your hosting provider may have tools in place to prevent spam which might be preventing email being sent out from addresses not coming from the same domain.

    The last thing to try is using a different contact form like the plugin Contact Form 7. This will check to see if your servers mail function is working correctly. If you aren’t able to receive mail from that plugin, contact your hosting provider and explain the issue and that the default wp_mail function isn’t able to send mail out from your server.

    Regards,

    Devin

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