April 9, 2013 at 11:01 pm #21975
Just trying to get the contact form on my site (Coherence theme) up and going, however doing a couple of tests sending messages from there are getting me nowhere.
1- First off I have the email set to one of the emails created under the domain host.
2- Secondly I have tried it using say a Gmail account which also doesn’t work.
3- The auto-respond works, so I’ll revive that message..
Today I will also be contacting the domain host to see if they have any solutions to this issue (in case its on their end somehow)
If anything comes of that I’ll be sure to post it on here.
If you need any other information regarding this let me know.
Thanks.April 10, 2013 at 1:21 pm #113742
The quickest way to check would be to install Contact Form 7, set up a simple form and see that works. In practical use a plugin has greater functionality anyway but it should at least see if the basic wp_mail function is working.
DevinApril 16, 2013 at 11:12 am #113743
Sorry I haven’t being able to respond, this is something I’m setting up for my parents in my free time, seems that the Contact Form 7 didn’t fix anything, so what’s this wp_mail function you mentioned?
Thanks.April 17, 2013 at 7:04 am #113744
If Contact Form 7 doesn’t work too the wp_mail function doesn’t function as expected. Please ask your hoster to check the php mail configuration (and to change the settings if necessary). Afaik hosters like hostgator and other “budget hoster” have severe problems with WordPress & the php mail function and I’d recommend to try another hoster in this case…April 17, 2013 at 7:31 am #113745
Ah ok, I’ll look into that as soon as I have the time to and try and get it resolved through them.
Is there anything else that could cause this to happen?
Thanks.April 18, 2013 at 8:25 am #113746
A thousand things could cause the php mail function to become disabled, but each and every one of them will require your host to use linux command line with root access, and neither you or we can reach that on our own. Just send the host an email saying ”Hi, sorry to bother you, but could you enable the php send mail function for me please. Thank you for taking the time, “
In the interim you can install this plugin and run another test and attach the results to the email http://wordpress.org/extend/plugins/check-email/
NickApril 21, 2013 at 12:36 pm #113747
So the response after asking if php send mail was enabled was that it is by default.
So I am at a loss as to how I get this working right now.
But I’ll try to persist through host and see if there’s anything possibly wrong on their end.April 21, 2013 at 5:09 pm #113748
You can try to use the smtp plugin with Contact Form 7. Someone wrote a tutorial/how-to for godaddy: http://angstrey.com/index.php/2009/04/22/ (Purchase code hidden if logged out) – (Purchase code hidden if logged out) -hosting/ and http://angstrey.com/index.php/2009/07/20/ (Purchase code hidden if logged out) -send-your-message-error/
Where do you host your website?April 22, 2013 at 11:52 am #113749
Thanks, I’ll give that a shot in a day or two, but for now here’s the host we are using to host the website.April 23, 2013 at 5:38 am #113750April 23, 2013 at 10:37 am #113751
Did you try to use the plugin I showed? Because it will give you a message that the mail is not working, that you can take a screen grab of, and show it to your host. Some support teams are not as rabid as us, so just keep pestering them politely and upbeat to just test it, because sometimes things enabled by default can be disabled during a bad reboot, and if they can just take a quick peek to see if it really is on.
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