Viewing 14 posts - 1 through 14 (of 14 total)
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  • #193923

    Has anyone else been having issues with the Contact Form 7 plugin working? I’m using the same plugin on other themes and it works fine, but this one is having issues. I build it and then put the shortcode onto the page I want (dev.alexmasica.com/contact) but when I try to submit the contact form, it says that the message failed to send. I’ve tried using multiple email addresses from different email providers, thinking that might be the issue, but nothing is working.

    Is there code I can change somewhere to the theme to get the form to work correctly? This is really frustrating because it’s the last thing I need to work out before making this site live. Please help. Thanks!

    #194117

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    #195149

    How do I do that?

    #195152

    Hey!

    You can post a new reply then tick or check the “Set as private reply (Only you and moderators will see the content of this post)” option below the editor.

    Best regards,
    Ismael

    #195164

    I understand that part. I don’t know how to make another account on my wordpress.

    #195171

    Hi!

    Go to Dashboard > Users panel then create another user by clicking “Add New”.

    Best regards,
    Ismael

    #195314

    What email address should I use for you?

    #195457

    Hey!

    You can use avia.yigit[at]gmail[dot]com
    Please post the login credentials here. Make sure to check “Set as private reply (Only you and moderators will see the content of this post)” above Submit button

    Cheers!
    Yigit

    #195602
    This reply has been marked as private.
    #195670

    Hey!

    The login details are incorrect. Please check.

    Regards,
    Ismael

    #195806
    This reply has been marked as private.
    #196346

    Hey!

    I performed a test with the default Theme active and the error showed up, the issue is not theme-related, you’d need to contact your hosting provider, tell them the php mail() function is not working.

    Regards,
    Josue

    #196348

    It’s not a hosting issue because I’m using Contact Form 7 on other themes with the same hosting provider and they work just fine. This is the only theme where it doesn’t work.

    #196350

    Hi!

    Yes, but it didn’t work even with the default WordPress theme:

    Try it yourself, switch back to Twenty Twelve and perform a test in your contact page.

    Regards,
    Josue

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