July 21, 2014 at 1:26 am #293673
Contact form does not work.
The user does not get the “message sent” on screen after the form is completed.
I as admin do not receive any messages.
The user does not get a confirmation email.
All settings are correct.
Happy to supply admin log in if you would like l have a look?
I will put the site url in the next message-private
ThanksJuly 21, 2014 at 1:26 am #293674July 21, 2014 at 8:40 am #293735
Thank you for using the theme.
Please try to use the Contact Form 7 or Gravity Forms, see if that works. You need to check the server configuration if both plugins don’t work. Our contact form use the standard wp_mail function: http://codex.wordpress.org/Function_Reference/wp_mail to send emails. Please contact your server administrator for more info.
IsmaelJuly 21, 2014 at 10:57 pm #294063July 22, 2014 at 1:14 am #294099July 22, 2014 at 6:41 am #294189
Hi @hsangueza, @midischool,
Please create us an administrator account, post them here as a private reply.
JosueJuly 22, 2014 at 3:01 pm #294368July 22, 2014 at 3:51 pm #294401July 22, 2014 at 6:57 pm #294527July 22, 2014 at 8:32 pm #294554
I figured it out. Looking at your screenshot I realized that you didn’t choose the first value of the select elements.
So, the thing is that if you define “is not empty” validation for a select element, and you choose the first value, then the form has a problem. Thus, I changed to No validation and it worked.
Thanks for your help.
Hernan.July 22, 2014 at 8:33 pm #294556July 23, 2014 at 10:21 am #294843
Last friday, I update to the latest version of wordpress and enfold. This morning during a test, I encounter the same error about contact form… Nothing was sent…
After some test, it’s appear that my problem was an incompatibility with the plugin : Mailjet for WordPress
Since I desactivated it, the contact form now work fine :)
Hope that helps
ClalJuly 23, 2014 at 12:05 pm #294900August 2, 2014 at 12:28 am #299001
The topic ‘Contact form does not work.’ is closed to new replies.