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  • November 15, 2015 at 12:35 am #535970
    SoderbergManagement

    I can’t get the contact form to work. The emails sent via the contact form doesn’t come through, won’t deliver to my inbox.

    Thanks in advance for help to fix this. This is the only thing keeping me from publishing my website.

    November 15, 2015 at 7:13 pm #536167
    Elliott

    Hi SoderbergManagement!

    Please do the steps here first, http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/, and let us know of the results.

    Regards,
    Elliott

    November 15, 2015 at 7:33 pm #536173
    SoderbergManagement

    Tried those steps, still doesn’t work.

    Spoke to my hosting provider and they said the emails sent through that form gets marked as spam because they don’t contain enough text. Anyone know a way around this?

    Thanks.

    November 15, 2015 at 8:30 pm #536189
    Basilis

    Hi!

    Can u add for us your backend access, so we can give it a look?

    Thanks a lot

    Regards,
    Basilis

    November 16, 2015 at 12:40 pm #536445
    SoderbergManagement

    Sure. Or maybe not sure what you want access to…

    November 17, 2015 at 6:53 am #537121
    Rikard

    Hi,

    If they are marked as spam by your hosting provider because they don’t contain enough text I don’t think there’s much we can do, could you find out what their threshold is for what they consider spam and not spam? Try to conduct your testing with a bit more text to see if that works out better.

    Regards,
    Rikard

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