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  • #12930

    Contact form shows success message (Your message has been sent! Thank you!) But nothing ever arrives.

    I have WordPress set to use SMTP. I have sent emails to myself successfully from the SMTP settings screens – using the test functions, but nothing ever arrives from the Contact Us form.

    Using the latest version of Propulsion and WordPress.

    #77198

    I don’t know where you set WP to use SMTP, but you need to have your correct email address under the dashboard/settings/general. This is the email address that Propulsion contact form uses.

    #77199

    I’m using the WP-Mail-SMTP plugin to set SMTP email preferences. It’s free.

    It also has a test feature that you can use at the bottom of the settings to send a test email. All of its test emails come through just fine, but nothing comes through from the Contact Us form included in Propulsion.

    #77200

    I guess I don’t understand why is there a need to use an email plug in when most people have email set up already. I have never had to use such a plug in as all my clients have their own email which I use to send the order form to.

    If you don’t have the correct email set up in the dashboard settings, then the contact form won’t work properly..i think??

    #77201

    If anyone has any actual answers….that’d be great.

    #77202

    Hi Jim,

    I’ve never used the plugin you mentioned so I can’t be of much help. Given that Propulsion comes with its own form processor I imagine the two are conflicting with each other.

    Dude has already been flagged to read this so hopefully he’ll have an answer for you.

    Regards,

    Mya

    #77203

    Propulsion does not seem to be using the wp_mail function. I think that is necc for the SMTP functionality to work.

    #77204

    You can find the form code in frameworkphpclass-form-generator.php – you’re right. Kriesi uses the standard mail() function instead of wp_mail. I’m not sure why he doesn’t use the wp_mail function but probably he has good reasons. You can try to change:

    mail($to, $subject, $message, $header);

    to:

    wp_mail($to, $subject, $message, $header);

    though.

    #77205

    Doing that didn’t seem to help.

    #77206

    Hey!

    Ok, then Preopulsion probably won’t work with the SMTP plugin. I’ll tag this thread for Kriesi though.

    Best regards,

    Peter

Viewing 10 posts - 1 through 10 (of 10 total)

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