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    Contact form shows success message (Your message has been sent! Thank you!) But nothing ever arrives.

    I have WordPress set to use SMTP. I have sent emails to myself successfully from the SMTP settings screens – using the test functions, but nothing ever arrives from the Contact Us form.

    Using the latest version of Propulsion and WordPress.


    I don’t know where you set WP to use SMTP, but you need to have your correct email address under the dashboard/settings/general. This is the email address that Propulsion contact form uses.


    I’m using the WP-Mail-SMTP plugin to set SMTP email preferences. It’s free.

    It also has a test feature that you can use at the bottom of the settings to send a test email. All of its test emails come through just fine, but nothing comes through from the Contact Us form included in Propulsion.


    I guess I don’t understand why is there a need to use an email plug in when most people have email set up already. I have never had to use such a plug in as all my clients have their own email which I use to send the order form to.

    If you don’t have the correct email set up in the dashboard settings, then the contact form won’t work properly..i think??


    If anyone has any actual answers….that’d be great.


    Hi Jim,

    I’ve never used the plugin you mentioned so I can’t be of much help. Given that Propulsion comes with its own form processor I imagine the two are conflicting with each other.

    Dude has already been flagged to read this so hopefully he’ll have an answer for you.




    Propulsion does not seem to be using the wp_mail function. I think that is necc for the SMTP functionality to work.


    You can find the form code in frameworkphpclass-form-generator.php – you’re right. Kriesi uses the standard mail() function instead of wp_mail. I’m not sure why he doesn’t use the wp_mail function but probably he has good reasons. You can try to change:

    mail($to, $subject, $message, $header);


    wp_mail($to, $subject, $message, $header);



    Doing that didn’t seem to help.



    Ok, then Preopulsion probably won’t work with the SMTP plugin. I’ll tag this thread for Kriesi though.

    Best regards,


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