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Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 15, 2016 at 12:06 pm #566058
    emeraldwave

    Hi,
    Contact forms submitted from a product page does not redirect to the specified page on submit (but does send me the actual email ok). Instead of redirecting, it shows an inline message. This is the code I’m using:

    [av_contact email=' (Email address hidden if logged out) ' title='' button='Teklif Alın' on_send='' sent='Mesajiniz gönderildi!' link='page,622' subject='Subject Name Here' autorespond='' captcha='' form_align='' color='']
[av_contact_field label='A' type='datepicker' options='' check='' width='element_third'][/av_contact_field]
[av_contact_field label='B' type='text' options='' check='' width='element_third'][/av_contact_field]
[av_contact_field label='C' type='text' options='' check='is_email' width='element_third'][/av_contact_field]
[av_contact_field label='Mesajınız' type='textarea' options='' check='' width=''][/av_contact_field]
[/av_contact]

    (On normal pages (not products), submitting a from and having it redirect to new page works perfectly.)

    I need this “redirect to new page” function for Adwords Conversion Tracking. How can I make it work on product pages also?

    Thanks!

    January 16, 2016 at 6:06 am #566456
    Rikard

    Hi emeraldwave,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    January 18, 2016 at 4:14 pm #567258
    emeraldwave

    Thanks Rikard, I’ve enclosed this now for you to have a look – cheers!

    January 19, 2016 at 10:27 pm #568184
    Andy

    Hi!

    You are using an old version of the theme, so please upgrade to Enfold 3.4.7 and let us know if you still need help afterwards.
    Also upgrade your WordPress version.

    Regards,
    Andy

    January 21, 2016 at 2:17 pm #569399
    emeraldwave

    Hi Andy,
    Now I’ve updated WordPress, the Theme to 3.4.7 and all plugins etc.
    I re-tested the Products form but still it does not redirect to the thank-you page on submit.
    Please would you mind having a look. Thanks.

    January 22, 2016 at 12:15 pm #569945
    Vinay

    Hi!

    We tested the contact form and it re-directs correctly to a different page after the message is sent.

    Please set the page in Admin > product > Advance Layout builder > Contact Form > Re-direct to new page

    Then change the options you see in the screenshot

    Regards,
    Vinay

    January 23, 2016 at 4:51 pm #570554
    pedroalcobia

    Hello,
    My contact form disappear.
    What could happen?
    It is in the BackOffice but not on the page.
    Could you help
    Regards
    Pedro

    January 23, 2016 at 6:22 pm #570572
    Basilis

    Hi!


    @pedroalcobia     please do create a new support ticket and provide us a link to your web page and maybe also backend access, so we can give it a look.

    Thanks a lot

    Regards,
    Basilis

    January 23, 2016 at 7:25 pm #570605
    pedroalcobia

    Ok, Where can i open a new support ticket?
    Pedro

    January 24, 2016 at 12:16 pm #570758
    pedroalcobia

    Hello, i need to know how can i open a new support ticket, sory for use this channel but i can´t find it anywhere.

    January 24, 2016 at 9:55 pm #570904
    Basilis

    Hey!


    @pedroalcobia     you can create a new support ticket from here

    Enfold

    thanks a lot for your patience and understanding

    Best regards,
    Basilis

    February 3, 2016 at 7:46 pm #577289
    pedroalcobia

    It´s ok
    Thank you

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Contact Form on Product Pages do not Redirect on Submit’ is closed to new replies.