Contact Page not sending me emails « Support Forum | Kriesi.at

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Contact Page not sending me emails

6 posts from 4 voices

Started 9 months ago by blauvelt
Latest reply from Ismael
This topic is not a support question

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blauvelt
Member

I launched my site a couple of weeks ago and noticed I wasn't getting a single email. I decided to test out the contact page myself and it seems to work correctly - I even receive the verification email to my test address that my message was received - but I never actually receive the email to my account.

I tried changing the email on both the contact page within Theme Options > Contact > Your Email Address as well as Settings > General > Email Address but neither of them have made the contact page actually deliver me the contact requests :P

Looking forward to support :)

ps - love your themes, I've already bought 2!

Posted 9 months ago #
Dude
Dude

Hey!

Maybe your hoster blocks the email? Did you try web mail accounts and did you check your spam filter settings?

Best regards,
Peter

Posted 9 months ago #
blauvelt
Member

I'm still having the same problem. I installed a "check mail" plugin (http://wordpress.org/support/plugin/check-email) and used multiple email accounts and none of them received test emails :(

The emails I used were my gmail and then the info@patronicity.com email which goes through google business accounts now. Neither of them have worked. And I checked spam for both and nothing.

~Chris

ps - sorry for the late reply, I never received word this was answered

Posted 8 months ago #
Mya

Hi blauvelt,

Did you check with your web host to see if they allow email?

Regards,
Mya

Posted 8 months ago #
blauvelt
Member

How can I do that? (if it helps, I'm fully hosted on dreamhost.com)

Chris

Posted 8 months ago #
Ismael
Moderator

Hi,

Contact them to check your settings.

Regards,
Ismael

Posted 8 months ago #