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  • #15589

    I launched my site a couple of weeks ago and noticed I wasn’t getting a single email. I decided to test out the contact page myself and it seems to work correctly – I even receive the verification email to my test address that my message was received – but I never actually receive the email to my account.

    I tried changing the email on both the contact page within Theme Options > Contact > Your Email Address as well as Settings > General > Email Address but neither of them have made the contact page actually deliver me the contact requests :P

    Looking forward to support :)

    ps – love your themes, I’ve already bought 2!

    #88108

    Hey!

    Maybe your hoster blocks the email? Did you try web mail accounts and did you check your spam filter settings?

    Best regards,

    Peter

    #88109

    I’m still having the same problem. I installed a “check mail” plugin (http://wordpress.org/support/plugin/check-email) and used multiple email accounts and none of them received test emails :(

    The emails I used were my gmail and then the (Email address hidden if logged out) email which goes through google business accounts now. Neither of them have worked. And I checked spam for both and nothing.

    ~Chris

    ps – sorry for the late reply, I never received word this was answered

    #88110

    Hi blauvelt,

    Did you check with your web host to see if they allow email?

    Regards,

    Mya

    #88111

    How can I do that? (if it helps, I’m fully hosted on dreamhost.com)

    Chris

    #88112

    Hi,

    Contact them to check your settings.

    Regards,

    Ismael

Viewing 6 posts - 1 through 6 (of 6 total)

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