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  • #879

    Hi – We have been using the WP Levitation Theme for some months now on http://ziz.asia with success but we have hit problems with the Contact Form which no longer sends email or gives the Email Sent message. We also have been using cforms on the site and that has also hit problems.

    We have contacted our web hosts and they assure us that everything is in working order (they have uploaded and run a mailer test script) and so I am perplexed as to what to do. We have updated to the latest version of WP and usually do as a matter of habit.

    If anyone could help I would be really grateful. Its a superb theme – still loving it after almost a year!

    Thx, Adrian

    #33247

    Try following the reset password option when you sign in to WordPress. If you get the email asking you to confirm, there’s a problem with the email address / settings for the contact form.

    If you don’t get the email, something on the server has changed which stops you sending mail. You may need the WP SMTP Mail plugin to fix this.

    Let me know how you get on :)

    #33248

    Hi James, thanks very much for the advise. Reset the password option as you suggested and got no email asking to confirm which indicates “something on the server has changed”. Still mystified because our backed-up version of the site still functions fine on the test server.

    I have installed the WP SMTP Plugin and thanks for that suggestion. Tempted to go for a completely fresh install to see if that rectifies things.

    Thank you again for your help with this.

    Regards,

    Adrian

Viewing 3 posts - 1 through 3 (of 3 total)

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