Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 7, 2016 at 10:05 pm #644378
    OttmarSievers

    Hello, sorry for my English I`m from Germany.

    I installed WP. After I make an upload to content / themes with the “enfold” folder for direct installing. Then I activated the enfold theme.

    When I put a layoutelement or a textbox on the page and save it everything dissapears.

    Enfold is running perfect on three other websites. What is to do? If you are able to answer in German… please do it.

    Thank you very much

    Ottmar Sievers

    June 7, 2016 at 11:16 pm #644415
    Vinay

    Hey OttmarSievers,

    I have requested our German team member to help you in german.

    In the meantime it will help us to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

    June 8, 2016 at 12:00 am #644432
    OttmarSievers

    Hey Vinay,

    thank you very much for your fast support!

    Thank you very much again

    Ottmar

    • This reply was modified 7 years, 10 months ago by Yigit.
    June 8, 2016 at 12:39 pm #644778
    Yigit

    Hi,

    I tried adding few more elements to your test page and they show up fine on my end.
    Please make sure that you are opening and closing HTML tags properly if you are adding them manually.
    Also, Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Best regards,
    Yigit

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