Hi,
We are using enfold version 4.2.3 on WordPress version 4.9.4.
the last days we have problems with editing the home page. When adding content on that page, all of the content on that page is missing after clicking on update.
Things I have already done to solve this problem is:
-increasing PHP memory to 256M.
-delete all caching plugins
-delete all security plugins.
-delete all plugins which is not default included in enfold.
-add this code to wp-config.php define(‘CONCATENATE_SCRIPTS’, false );
-restarting apache
This is the last thing I can think of:
help :(
Hey pearljemnl,
This sounds like an error in the shortcode structure for the page, then when saving the broken code is hidden. We have a new Enfold Shortcode Parser to solve such errors. First Enable Avia Layout Builder Debug which will show the shortcode and the Enfold Shortcode Parser at the bottom of the page.
Then you may wish to copy (backup) all of the shortcode and save as a plain text file on your computer.
Then please choose “Auto Repair Function enabled – Repairs errors in shortcode structure during update” from the options
Then update the page (save)
The parser will try to correct the errors
Then if you wish, you can view the errors repaired by clicking “show parser info”
Try to do this before adding the element that seemed to be braking the page, then try adding the element and save again, the shortcode parser should work automatically as long as the Layout Builder Debug is active.
Best regards,
Mike