Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 13, 2016 at 5:27 am #647168
    sarutty

    Hi Enfold team,
    The contract form doesn’t save any further setting after my import demo.
    After updating the page,it get back to the default on Submit Button Label,Message Sent label,E-Mail Subject,Autorespond Text,Colours.. etc .

    Some page can sent contact but some cannot.

    Thank you in advance.
    Sarut J.

    June 13, 2016 at 6:45 am #647194
    Vinay

    Hey sarutty,

    We checked for the issue you mentioned and the information entered int he contact form and the auto responder text is all saving correctly. Please see atatched screenshot and test link in private.

    If you still face this issue please provide us a precise link where we can see the issue and we can investigate it further.

    Thank you for using Enfold.

    Best regards,
    Vinay

    June 13, 2016 at 7:51 am #647215
    sarutty

    Hi ,On the E-mai subject,i have type something.Bu now it is gone.

    June 13, 2016 at 10:29 pm #647680
    Vinay

    Hey!

    That’s a bit odd, I have just added “Test subject” in Email subject could you please check and confirm if it is still there? I am assuming when you click save on your browser it is not getting saved. Could you try from a differ browser or a system if possible ?

    Cheers!
    Vinay

    June 21, 2016 at 2:37 am #651181
    Micheal0424

    I am having the same issue.

    I entered the new information into the Autorespond Text area and when I test the contact form it doesn’t recognize the change made, it sends the “Your message has been sent!” and not what I typed in. I go back to double check it and it saved like it should and shows the changes but still doesn’t work.

    I tried it in different browsers and cleared cache as well. This just started happening and I didn’t do any updates either.

    I am running current versions of WP and Enfold.

    Any ideas?

    Thank you.

    • This reply was modified 7 years, 10 months ago by Micheal0424.
    June 21, 2016 at 6:58 am #651290
    Basilis

    Hey!

    Please create a different ticket, so we can check the backend, or what it might causing the issue.

    Thanks a lot

    Cheers!
    Basilis

    June 21, 2016 at 8:17 am #651323
    Micheal0424

    I thought of that after I left this post:

    Autorespond Text displayed on page not updating

    Thank you.

    June 22, 2016 at 6:15 pm #652316
    Andy

    Hi,

    alright, we’ll close this one.

    Best regards,
    Andy

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Contract form does't save any new change setting.’ is closed to new replies.